Customer Representative and Sales (German-speaking) - Cruise Line

Phiture; Deutschland; Remote; EUR 28.000 - 40.000; Vollzeit

Zusammenfassung

A global technology and services leader is seeking a Customer Representative and Sales professional to manage cruise package sales and provide customer support. This role requires fluency in German and advanced English, with a strong focus on service excellence and career development opportunities. Full-time position with a competitive salary and performance bonuses, based in Porto, Portugal. Remote work options are available.

Leistungen

Competitive salary

Full paid training

Career development programs

Referral bonus opportunities

Qualifikationen

• Fluent, verbal and written in German (C1).
• Advanced level of English (B2).
• Proved computer skills and diligent worker.
• High attention to detail and problem-solving mindset.
• Ability to effectively communicate, both written and verbally.
• Skilled in multi-tasking.

Aufgaben

• Sell cruise packages.
• Cross-Sell or Upsell cruise packages and associated products.
• Customer support for post-booking and booking management.
• Support travel agents with bookings and booking management.
• Support customers with information about questions like destinations, boats, and prices.

Kenntnisse

Fluent in German (C1)

Advanced English (B2)

Computer skills

Attention to detail

Problem-solving mindset

Effective communication

Multi-tasking

Jobbeschreibung

Job Title:

Customer Representative and Sales (German-speaking) - Cruise Line

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Representative and Sales in Porto, Portugal (Work at Home) you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Representative and Sales, you will:

• Sell cruises packages
• Cross-Sell or Upsell cruises packages and associated products
• Customer support for post-booking and booking management
• Support travel agents with bookings and booking management
• Support customer with information about a range of questions like destination, boats, documentations, prices etc.
  
  

Your Qualifications

Concentrix is a great match if you:

• Fluent, verbal and written in German (C1)
• Advanced level of English (B2)
• Have proved computer skills and diligent worker
• Have high attention to detail and problem-solving mindset
• Have the ability to effectively communicate, both written and verbally
• Being skilled in multi-tasking is essential
  
  

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
• Competitive salary and performance bonus
• Work at Home in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes
  
  

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location:

PRT Porto - Avenida Sidonio Pais Nº 93

Language Requirements:

German

Time Type:

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