Customer Relationship Management Consultant

Nityo Infotech; Dortmund; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology consulting firm based in Dortmund is seeking an experienced CRM Consultant with at least 10 years of experience in life sciences technology solutions. The successful candidate will define product vision, manage product backlogs, and deliver market-ready CRM features. Strong knowledge of Veeva Vault CRM and excellent communication skills are essential for this remote role.

Qualifikationen

• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.
• Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.
• Expertise in life sciences CRM workflows, customer data integration, and data quality management.
• Preferred certifications: Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.

Aufgaben

• Define product vision, manage product backlogs, and deliver market-ready CRM features.
• Conduct training and enablement sessions for clients and internal teams.
• Strong communication and presentation skills to evangelize product capabilities.

Kenntnisse

Stakeholder management

CRM platforms

Communication skills

Training and enablement

Ausbildung

Bachelor’s or Master’s degree in Life Sciences/Computer Science/Business Administration

Tools

Veeva Vault CRM

Veeva Network

OpenData platforms

Jobbeschreibung

Overview

CRM Consultant

Contract

Remote

Responsibilities

• Define product vision, manage product backlogs, and deliver market-ready CRM features.
• Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.
• Experience in life sciences CRM workflows, customer data integration, and data quality management.
• Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.
• Experience conducting training and enablement sessions for clients and internal teams.
• Strong communication and presentation skills to evangelize product capabilities.

Qualifications

• Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).
• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.
• Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.
• Expertise in life sciences CRM workflows, customer data integration, and data quality management.
• Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.
• Experience conducting training and enablement sessions for clients and internal teams.
• Strong communication and presentation skills to evangelize product capabilities.
• Preferred certifications: Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.