Customer Quality Engineer (m/f/d)

TE Connectivity Ltd.; Calw; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Community Outreach Programs / Charity

Employee Resource Group

Zusammenfassung

TE Connectivity plc in Germany seeks a Customer Quality Engineer to drive continuous quality improvements, coordinate with multiple functions, and manage customer topics. The role includes preparing 8D reports, implementing corrective actions, and reporting to management.

The ideal candidate has 2–3 years of experience, knowledge of electrical engineering, and strong communication skills to work cross-functionally in a fast-paced environment.

Qualifikationen

• Minimum 2–3 years of professional experience.
• Experience handling critical customer issues.
• Knowledge of electrical engineering.
• Audit experience is desirable.
• Knowledge of the 8D methodology.
• Strong communication and structured, independent work style.

Aufgaben

• Continuous quality improvement across processes.
• Customer communication and collaboration with functions.
• Coordinate meetings and manage customer topics with Production, Quality, Sales, and Engineering.
• Prepare investigation documentation and 8D reports with corrective actions.
• Report to management and stakeholders.
• Perform analyses and evaluations.
• Lead problem-solving meetings and audits.
• Support production lines.

Kenntnisse

Quality assurance

8D problem solving

Root cause analysis

Customer communication

Project coordination

Electrical engineering knowledge

Ausbildung

Degree or technical qualification

Jobbeschreibung

Job Title: Customer Quality Engineer (m/f/d)

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Requirements

• Continuous quality improvement
• Customer communication
• Close collaboration with functions such as Production, Quality, Product Management, Sales, Account Management, Customer Service, and Engineering, including coordination and management of meetings and handling customer-related topics
• Preparation of investigation documentation and 8D reports, including implementation and tracking of corrective actions
• Reporting to management and relevant stakeholders
• Preparation of analyses and evaluations
• Customer communication and internal coordination
• Root cause analysis for continuous product improvement
• Leading problem-solving meetings
• Conducting audits
• Supporting production lines

What your background should look like

• Degree or technical qualification (preferred)
• Typically a minimum of 2-3 years of professional experience
• Experience handling critical customer issues
• Knowledge of electrical engineering
• Audit experience
• Knowledge of the 8D methodology
• Passion for quality-related topics and willingness to pursue further development
• Strong communication skills, combined with a structured, independent, and reliable way of working

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.