Customer Project Manager*

Tomra; Rheinland-Pfalz; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

TOMRA is seeking a Customer Project Manager to empower decentralized Country CPMs with technical expertise and to drive complex Engineered-to-Order projects across EMEA. You will coordinate internal inquiries, conduct post-project reviews, mentor country teams, and support prototype initiatives, all while collaborating with HQ interfaces and ensuring customer satisfaction.

Candidates should have a degree in industrial/ mechanical engineering and 3–5+ years in technical project management, with

Qualifikationen

• Degree in Industrial, Mechanical, or Process Engineering.
• 3–5+ years in technical project management for special machinery or CAPEX.
• Strong business sense, project profitability, ERP experience.
• Fluent in English; German a plus.

Aufgaben

• Managing internal tracking of inquiries/projects for Engineered-to-Order (ETO) business.
• Ensuring/conducting structured post-project reviews (technical, commercial, and procedural)
• Supporting country teams with complex projects
• Providing coaching and mentoring for country CPMs
• Handling prototype projects
• Proofreading technical documentation, including drawings
• Managing HQ interfaces to relieve the workload of country CPMs
• Serving as secondary CPM for special projects

Kenntnisse

Project management

ERP systems

Customer communication

Travel willingness

Ausbildung

Industrial/Mechanical Engineering degree

Tools

ERP systems

Jobbeschreibung

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.

At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.

Join us in shaping a better future through technology that matters!

Customer Project Manager, your core mission is to empower our decentralized Country CPMs through technical expertise, streamline special machinery projects (ETO), and drive continuous process improvements across EMEA.

Role and Responsibilities:

• Managing internal tracking of inquiries/projects for Engineered-to-Order (ETO) business
• Ensuring/conducting structured post-project reviews (technical, commercial, and procedural)
• Supporting country teams with complex projects
• Providing coaching and mentoring for country CPMs
• Handling prototype projects
• Proofreading technical documentation, including drawings
• Managing HQ interfaces to relieve the workload of country CPMs
• Serving as secondary CPM for special projects

• Degree in Industrial Engineering, Mechanical Engineering, Process Engineering, or a comparable technical qualification.
• 3–5+ years of hands‑on experience in technical project management within special machinery, plant constructionor the CAPEX equipment sector.
• Solid understanding of business fundamentals, project profitability, and experience working with ERP systems.
• Excellent communication skills, strong relationship-building abilities, and a high level of customer focus.
• Fluent in English for international collaboration. German language skills are a plus.
• Willingness to travelwithin the EMEA region (approx. 20–30%).

What we Offer

• 30 days of annual leave
• Employer contribution to the company pension scheme
• Employer-funded group accident insurance
• Employee share purchase program with preferential conditions for TOMRA shares.
• Exclusive employee discounts through the Corporate Benefits platform.