Customer Program Manager, Europe (SDV & Vehicle Compute)

NXP Semiconductors NV; München; On-site; EUR 90,000 - 120,000; Full time

Job summary

NXP Semiconductors seeks an experienced Customer Program Manager to lead strategic programmes with major European automotive customers, coordinating global cross-functional teams to ensure the successful adoption of NXP SDV solutions.

In this customer-facing role you will build trusted relationships with engineering, purchasing and management stakeholders, drive programme reviews and risk management, and travel within Europe as required.

Qualifications

• Bachelor's or Master's in Engineering, CS, Electronics, or related field.
• Strong experience in automotive programme management, customer engineering, system engineering, or product management.
• Experience with automotive OEMs, Tier 1 suppliers, and semiconductor products.
• Ability to explain complex technical topics to engineering and management audiences.
• Excellent customer-facing, presentation, and communication skills.
• Strong stakeholder management and influencing across global organisations.
• Experience managing multiple complex programmes simultaneously.
• Experience driving issue resolution across cross-functional teams.
• Strong organisational, planning and risk management skills.
• Willingness to travel within Europe and internationally as required.

Responsibilities

• Lead strategic customer programmes across major European automotive customers as PM interface.
• Drive adoption and deployment of NXP SDV, vehicle compute, networking and processor solutions from concept to production.
• Develop trusted relationships with customer engineering, programme, purchasing and management stakeholders.
• Coordinate global cross-functional teams to deliver customer commitments.
• Lead programme reviews, risk management, issue resolution and escalation to maintain satisfaction.
• Drive closure of technical, quality and commercial issues through action plans and executive follow-up.
• Support portfolio and roadmap discussions aligning customer needs with NXP strategy.
• Manage high-priority customer escalations and implement corrective actions.
• Provide programme leadership for design wins and growth opportunities.
• Support regular customer visits, executive reviews and business planning activities.

Skills

Programme leadership

Stakeholder management

Communication

Cross-functional collaboration

Presentation skills

Education

Bachelor's or Master's in Engineering, CS, Electronics or related field

Job description

This role provides the opportunity to work directly with some of Europe's leading automotive customers, influence next-generation vehicle platforms and play a key role in NXP's automotive growth strategy while building long-term customer partnerships and future business opportunities.

As a Customer Program Manager within the Automotive Processing & Systems organisation, you will drive strategic customer engagements across leading European OEMs and Tier 1 suppliers. Automotive is a core growth business for NXP, enabling the transition to Software Defined Vehicles (SDV), zonal architectures, vehicle compute and next-generation automotive software platforms.

This is a customer-facing role requiring strong programme leadership, technical credibility and the ability to coordinate global cross-functional teams to ensure successful customer adoption of NXP solutions.

Your Responsibilities

• Lead strategic customer programmes across major European automotive customers, acting as the primary programme management interface between the customer and NXP.
• Drive successful customer adoption and deployment of NXP SDV, vehicle compute, networking and processor solutions from concept through production.
• Develop trusted relationships with customer engineering, programme, purchasing and management stakeholders.
• Coordinate global cross-functional teams including engineering, applications, product management, quality, sales and business line organisations to deliver customer commitments.
• Lead programme reviews, risk management, issue resolution and escalation activities to maintain customer satisfaction and programme execution.
• Drive closure of technical, quality and commercial issues through structured action plans and executive follow-up.
• Support portfolio and roadmap discussions with customers, ensuring alignment between customer requirements and NXP strategy.
• Manage high-priority customer escalations and ensure corrective actions are effectively implemented.
• Provide programme leadership for key design wins and strategic growth opportunities.
• Support regular customer visits, executive reviews and business planning activities.

Requirements

• Bachelor's or Master's degree in Engineering, Computer Science, Electronics, or a related technical discipline.
• Solid experience in automotive programme management, customer engineering, system engineering or product management.
• Experience working with automotive OEMs, Tier 1 suppliers, and semiconductor products.
• Proven ability to communicate complex technical topics to both engineering and management audiences.
• Excellent customer-facing, presentation, and communication skills.
• Strong stakeholder management and influencing capabilities across global organisations.
• Demonstrated ability to manage multiple complex programmes simultaneously.
• Experience driving issue resolution across cross-functional teams.
• Strong organisational, planning and risk management skills.
• Willingness to travel within Europe and internationally as required.

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