Customer Order Specialist (d/f/m) for Airbus

TN Germany; Hamburg; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking a Customer Order Specialist to join their dynamic team in Hamburg. This role involves managing order processing and ensuring timely delivery of materials to meet customer expectations. You'll work closely with renowned clients like Airbus, providing high-quality responses and solutions to customer inquiries. With opportunities for permanent employment and competitive salaries, this position offers a chance to grow in a collaborative environment. If you're passionate about customer service and logistics, this is the perfect opportunity to make a significant impact in the aerospace industry.

Leistungen

Company Pension Scheme

Flexible Working Hours

Travel Allowance

Training and Further Education Opportunities

Employee Referral Program

Cost Coverage for Work Clothing

Health Examinations

Incentive Bonuses

Qualifikationen

• More than two years of experience in scheduling and material procurement.
• Completed studies in Supply Chain, Logistics, or Business Economics.

Aufgaben

• Manage order processing and administration for customer material orders.
• Ensure on-time material delivery and clarify technical queries.

Kenntnisse

SAP Knowledge

Customer Service

Logistics

Supply Chain Management

Project Management

English Fluency

Ausbildung

Degree in Supply Chain, Logistics, or Business Economics

Training as an Industrial Mechanic

Tools

SAP

Jobbeschreibung

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Customer Order Specialist (d/f/m) for Airbus, Hamburg

Client:

STRATO personal GmbH

Location:

Hamburg, Germany

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

33ac214621e5

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Take off with us!

We offer exciting projects at our renowned customer Airbus Operations and are looking for a motivated employee for the position of "Customer Order Specialist (m/f/d)".

• Responsibility for order processing, administration, and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers, and others).
• Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.).
• Charged with material sourcing from Satair procurement and other business partners, including constant monitoring and escalation.
• Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations.
• Clarifies spares technical queries utilizing technical documentation and/or liaises with technical and engineering departments.
• Provides consistently high-quality responses to all customer-related requests for materials and services to ensure the highest customer satisfaction.
• Organizes and conducts regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives, and others to share information and maintain a global view of customer activity.

Your profile:

• Completed studies in Supply Chain, Logistics, or Business Economics.
• Completed training as an industrial mechanic with further training as a technician or business administrator.
• More than two years of professional experience in scheduling, material procurement, customer service, and logistics.
• Good knowledge of SAP.
• Basic knowledge of project management.
• Business fluent in English.
• An English CV is required.

We offer you:

• Potential for permanent employment with our customer.
• Salaries above the general pay scale and incentive bonuses.
• Equal pay model.
• Company pension scheme with employer subsidy.
• Well-directed training and further education opportunities.
• Employee referral program with attractive bonuses.
• Individual and local support and advice.
• Travel allowance.
• Cost coverage for work clothing and health examinations.
• Flexible working hours and partial home office.
• Opportunity to work with innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters, and the aerospace supply industry.