Customer Implementation Project Manager, Medical Devices Darmstadt

Chronos Consulting; Deutschland; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading company in the medical device industry is looking for a Customer Implementation Specialist. This role involves delivering medical equipment and services, requiring travel across Europe, and managing multiple projects. Ideal candidates will have a relevant degree and experience in customer engagement and project management.

Qualifikationen

• 2-3 years in similar role managing complex/multiple projects.
• Proficiency in English and at least one other European language.
• Willingness to travel up to 70%.

Aufgaben

• Attend presale meetings and support sales relationships.
• Develop detailed implementation plans based on customer requirements.
• Ensure timely delivery of products and services post-order.

Kenntnisse

Problem-solving

Customer-focused

Project management

Communication

Leadership

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Job Description

The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. Tasks include:

1. Customer site inspection and design
2. Participation in contract negotiations and site preparation
3. Delivery and installation coordination with the customer and third parties
4. Marketing collaboration, customer training, and final commissioning and acceptance

This position requires frequent travel within Europe and potentially in Asia in the future.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and experience
• 2-3 years in a similar role, managing complex/multiple projects in the medical device industry
• Experience dealing with executive management and clinicians
• Proactive and customer-focused problem-solving skills
• Ability to handle multiple projects independently
• Proficiency in English and at least one other European language
• Willingness to travel up to 70%

Responsibilities:

• Attend presale meetings and support sales relationships
• Develop detailed implementation plans based on customer requirements
• Coordinate with various company functions to meet customer needs
• Communicate effectively at all levels within the customer organization
• Ensure timely delivery of products and services post-order
• Conduct site visits and monitor project progress
• Handle customer questions and issues to ensure satisfaction
• Maintain accurate project and customer data
• Exhibit leadership consistent with company values

Additional tasks may be assigned based on company plans.