Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Stuttgart; Remote; EUR 40.000 - 60.000; Vollzeit

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and timely
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with house searching process, all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas