Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; München; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is looking for a Customer Support Specialist to communicate with customers via various channels. The role requires fluency in German and strong English skills, with responsibilities including case tracking and customer relationship management. Competitive salary and relocation support to Greece are offered.

Leistungen

Complete relocation support to Greece

Competitive salary with extra salaries per year

Health care benefits

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German is essential.
• Strong English communication skills are required.
• Ability to maintain professional relationships and show empathy.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction while representing the brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful & able to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills, as well as problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas