Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Essen; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and maintain high satisfaction levels. This remote position requires fluency in German and good English skills. The role offers competitive salary, relocation support to Greece, health care benefits, and professional development opportunities.

Leistungen

Relocation support including flight tickets and hotel accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State of the art premises

Qualifikationen

• Fluency in German and good English communication skills.
• Exceptional communication and soft skills along with problem-solving skills.
• Computer literacy and ability to multitask.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and close cases efficiently.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills, as well as problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas