Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Stuttgart; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Dila Recruitment is seeking a Customer Support Specialist to join their team. This role involves engaging with customers through various channels and helping resolve inquiries. The position offers competitive salaries, relocation assistance to Greece, and numerous benefits, including professional development and health care coverage.

Leistungen

Full relocation support to Greece, including flight and accommodation

Competitive salary with 2 extra salaries per year

Health care benefits and discounts

Training by certified instructors

Professional growth and development opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German and very good English skills required.
• Exceptional soft and problem-solving skills are important.
• Tech-savvy and able to multitask in a high-energy environment.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction and professional relationships.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication skills

Problem-solving skills

Tech savviness

Ability to multitask

Team player

Jobbeschreibung

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas