Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Leipzig; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is looking for a customer service representative in Leipzig, Germany. The role involves communicating with customers in German and English, maintaining high satisfaction levels, and following up on cases. Candidates should demonstrate strong communication skills, problem-solving abilities, and be comfortable in a dynamic environment. The position offers comprehensive relocation support to Greece, competitive salary, and professional growth opportunities.

Leistungen

Comprehensive relocation support to Greece

Competitive monthly salary

Health care benefits

Full training provided

Opportunities for professional growth

Free online Greek language courses

Qualifikationen

• Fluency in German is required to communicate with customers effectively.
• Strong communication skills in English are essential.
• The role requires exceptional problem-solving abilities and soft skills.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure closure.
• Maintain high customer satisfaction.
• Build and maintain strong professional relationships.
• Work towards achieving client-set targets.

Kenntnisse

Fluency in German

Excellent communication skills in English

Exceptional communication and soft skills

Problem-solving abilities

Computer literacy and tech-savviness

Ability to thrive as a team player

Jobbeschreibung

Responsibilities:

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure they are closed efficiently and promptly.
• Maintain high customer satisfaction, representing a major brand.
• Build and maintain strong professional relationships with all partners, demonstrating empathy at all times.
• Work towards achieving targets set by the client statement of work and internal goals.

What you will bring :

• Fluency in German.
• Excellent communication skills in English.
• Exceptional communication, soft skills, and problem-solving abilities.
• Computer literacy and tech-savviness.
• Resourcefulness and ability to multitask.
• Ability to thrive as a team player in a fast-paced, dynamic environment.

What we offer :

• Comprehensive support for your relocation to Greece, including coverage of flight tickets, hotel accommodation, and assistance with house searching, all at no cost to you.
• Competitive monthly salary plus two additional salaries per year.
• Health care benefits and various discounts.
• Full training provided by certified instructors.
• Opportunities for professional growth and development.
• Participation in special events, community, and social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with a comfortable working environment and relaxation areas.

Key Skills

Employment Type : Full Time

Experience : [Specify years of experience]

Vacancy : 1

Location: Leipzig, Saxony, Germany