Customer Experts for Top Manufacturer of Cars - German - Remote in Greece

Dila Recruitment; Düsseldorf; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Dila Recruitment is seeking Customer Experts for a leading car manufacturer. This full-time role involves providing high-quality customer support and resolving inquiries in a dynamic international setting. Strong German language skills and a passion for cars are highly valued, along with comprehensive relocation support and competitive compensation.

Leistungen

Complete relocation support

Competitive monthly salary + 2 extra salaries

Health care benefits

Fully remunerated training

Career path opportunities

Free online Greek language courses

State of the art premises

Qualifikationen

• Fluent in German and very good English skills necessary.
• 6 months of customer support/care experience preferred.
• Deep passion for cars a big plus.

Aufgaben

• Primary point of contact for customer requests.
• Utilize phone calls, e-mails, and chats for support.
• Resolve issues and ensure customer satisfaction.

Kenntnisse

Fluency in German

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

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Customer Experts for Top Manufacturer of Cars - German - Remote in Greece, Düsseldorf

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Client:

Dila Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

27df652da388

Job Views:

Posted:

Expiry Date:

27.08.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Location: Greece

Employment type: Full-time

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11.500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas