Customer Experience Specialist (German) - Move to Athens

Cross Border Talents; Köln; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer support company is looking for an inbound Customer Support Representative fluent in German and English to join their team in Athens. Responsibilities include handling incoming calls, assisting customers with inquiries, and providing high-quality service. Candidates should have prior customer service experience and strong communication skills. This is a full-time, on-site position with a competitive salary and relocation package.

Leistungen

Competitive salary with 14 payments per year

Permanent contract

Full-time schedule (40 hours/week)

Relocation package available

Ongoing training and development opportunities

Qualifikationen

• Fluent in German and English (spoken and written).
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.

Aufgaben

• Provide accurate information and resolve issues promptly.
• Maintain professionalism and empathy in every interaction.
• Collaborate with the team to ensure customer satisfaction.
• Answer and resolve incoming customer inquiries via phone, email, or chat.

Kenntnisse

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Jobbeschreibung

Inbound Customer Support German in Athens
Location: Athens, Greece
Start Date: 1 September
Schedule: Monday to Friday, 9:00 AM 7:00 PM (flexible)
Work Type: On-site

About the Role:
We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.

What We Offer:

• Competitive salary with 14 payments per year
• Permanent contract
• Full-time schedule (40 hours/week)
• Relocation package available
• Ongoing training and development opportunities
  

Key Responsibilities:

• Provide accurate information and resolve issues promptly
• Maintain professionalism and empathy in every interaction
• Collaborate with the team to ensure customer satisfaction
• Answer and resolve incoming customer inquiries via phone, email, or chat

Requirements:

• Fluent in German and English (spoken and written)
• Previous customer service experience preferred
• Strong communication and problem-solving skills
• Ability to work on-site in Athens

How to Apply:
If you are ready for a new opportunity in Athens and want to join a supportive, international team, send your CV in English today.