Customer Care Specialist - German, Spanish and French Speaker

Trimble; Ulm; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in logistics solutions seeks to enrich its team with a Customer Service role focused on enhancing user experiences. Candidates must demonstrate language proficiency and strong organizational skills while being part of a supportive work environment. This is an exciting opportunity to engage in a transformative mission within the logistics industry.

Leistungen

Friendly co-workers

Security of a successful and growing international company

A fun work environment

Fast recruitment process

Qualifikationen

• First experience in Customer Service or Customer Care.
• Fast technical comprehension and comfort with MS Office Suite.
• High level of organizational skills, proactivity, and reliability.

Aufgaben

• Analyzing and answering customers’ inquiries about the platform.
• Supporting customers with queries regarding invoices.
• Performing administrative tasks like problem analyses and providing information.

Kenntnisse

Fluency in German

Fluency in French

Fluency in Spanish

Fluency in English

Organizational skills

Technical comprehension

Proactivity

Reliability

Tools

MS Office Suite

Jobbeschreibung

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent, and rework ideas from one moment to the next – as many times as necessary to get the job done right. That’s how we respond to the new challenges that we face each day. And regardless of whether you are just starting your career or are already a pro – we believe you can be part of the transformation. Are you ready?

You can find more information about Transporeon as an employer here.

You are ready if you have…

• the willingness to participate in our mission to digitise the logistics world by bringing modern solutions to users, significantly improving their daily work
• fluent in German, French, Spanish, and English, with the ability to use these languages in verbal and written formal communication
• First experience in Customer Service or Customer Care
• fast technical comprehension, comfort with MS Office Suite, and willingness to learn more
• high level of organisational skills, proactivity, and reliability

We are ready and waiting with…

• diverse tasks autonomously solved in analysing and answering customers’ inquiries about the usage of our platform Transporeon
• supporting our customers with their queries regarding received invoices
• administrative tasks such as problem analyses, providing information to our customers, training, and small translations
• a professional yet fun work environment with friendly co-workers
• security of a successful and growing international company
• a friendly and fast recruitment process giving you a chance to showcase your abilities and motivation

Our Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also inspiring us to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to ensure our people are seen, heard, welcomed, and most importantly, that they know they belong, no matter who they are or where they come from.

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