Customer Care Specialist - German and Spanish Speaker

Trimble; Ulm; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in logistics technology, Trimble is seeking a Customer Service representative to support their digital platform, Transporeon. The role involves analyzing customer inquiries, providing invoice support, and performing administrative tasks. Candidates should be fluent in German, Spanish, and English, possess a strong technical understanding, and demonstrate organizational skills. Join a friendly and professional work environment within a successful growing international company.

Qualifikationen

• First experience in Customer Service or Customer Care is preferred.
• Willingness to learn more about technical solutions.

Aufgaben

• Analyze and respond to customer inquiries on the Transporeon platform.
• Support customers with questions regarding invoices.
• Perform administrative tasks including problem analysis and information provision.

Kenntnisse

Fluent in German

Fluent in Spanish

Fluent in English

Technical comprehension

Organizational skills

Proactivity

Reliability

Tools

MS Office Suite

Jobbeschreibung

At Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You can find more information about Transporeon as an employer here.

You are ready if you have…

• the willingness to participate in our mission to digitise the logistics world by bringing modern solutions to the users, which significantly improve their daily work
• fluent German, Spanish, and English and the ability to use them in verbal and written formal communication
• First experience in Customer Service or Customer Care
• fast technical comprehension, are comfortable with MS Office Suite, and willing to learn more
• high level of organisational skills, proactivity, and reliability

We are ready and waiting with…

• diverse tasks autonomously solved in analyzing and answering customers’ inquiries about the usage of our platform Transporeon
• supporting our customers with their queries regarding received invoices
• administrative tasks such as problem analyses, providing information to our customers, training, and small translations
• a professional but fun work environment with friendly co-workers

Security of a successful and growing international company

• friendly and fast recruitment process giving you a chance to show your abilities and motivation

Our Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

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