Customer Advisor | English & Bulgaria

Taskify; Hövelhof; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

Taskify is looking for dedicated Remote Customer Advisors fluent in English and Bulgarian. This flexible part-time role allows you to support customers in a tech and food delivery environment. You'll be crucial in resolving inquiries, providing information, and ensuring customer satisfaction from the comfort of your home.

Leistungen

Competitive hourly pay

Flexible part-time working hours

Comprehensive training and support

Opportunity to work remotely

Dynamic and supportive team environment

Qualifikationen

• Fluent in English and Bulgarian (written and verbal).
• Previous experience in customer service, call center, or similar role.
• Strong problem-solving abilities and attention to detail.

Aufgaben

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information regarding orders and services.
• Maintain professionalism in customer interactions.

Kenntnisse

Communication

Problem-solving

Active listening

Ausbildung

Experience in customer service

Jobbeschreibung

6 days ago Be among the first 25 applicants

Taskify is seeking dedicated and empathetic Remote Customer Advisors fluent in both English and Bulgarian for our leading global tech and food delivery clients. If you are passionate about providing excellent service and enjoy helping people, this flexible part-time opportunity allows you to work from the comfort of your home!

About the Role: As a Remote Customer Advisor for our clients, you will be the first point of contact for customers and restaurant partners, resolving inquiries and ensuring a smooth experience. Your excellent communication skills and problem-solving abilities will be crucial in maintaining high satisfaction levels.

Key Responsibilities:

• Handle incoming customer and restaurant inquiries via phone, email, and chat in both English and Bulgarian.
• Provide accurate information and solutions regarding orders, deliveries, payments, and services.
• Troubleshoot issues efficiently and escalate complex problems when necessary.
• Maintain a professional and empathetic demeanor in all interactions.
• Document customer interactions accurately in the CRM system.
• Adhere to service level agreements and quality standards.
• Collaborate with team members to share insights and improve processes.

Qualifications:

• Fluent in both English and Bulgarian (written and verbal).
• Previous experience in customer service, call center, or a similar client-facing role is a strong plus.
• Excellent communication and active listening skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Comfortable with technology and learning new software.
• Access to a reliable internet connection and a quiet workspace.
• Ability to work flexible part-time hours, which may include evenings and weekends, as per client needs.

What Our Clients Offer:

• Competitive hourly pay.
• Flexible part-time working hours.
• Comprehensive training and ongoing support.
• The opportunity to work remotely for a global industry leader.
• A dynamic and supportive team environment.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Technology, Information and Internet

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