Customer adviser at the counter (fulltime / 38h, m/f/d) - Kaufhof Düsseldorf Kö

Rituals; Düsseldorf; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Rituals is seeking a full-time Customer Adviser at the counter in Düsseldorf. This role involves creating a unique shopping experience for customers, advising them on products, and ensuring the counter is always welcoming. The ideal candidate should have a background in the cosmetic or service industry, excellent communication skills, and a passion for sales.

Leistungen

Onboarding program 'get-ritualized'

Training at the Rituals Academy

Qualifikationen

• Experience in the cosmetic or lifestyle industry or comparable service-oriented field.
• Strong sense for customer needs and a passion for sales.
• Experience with cash register systems is a plus.

Aufgaben

• Create a unique shopping experience by advising customers on products.
• Maintain cleanliness and organization of the counter.
• Practice sales ceremonies effectively.

Kenntnisse

Customer service

Communication skills

Sales ability

Empathy

Jobbeschreibung

Customer adviser at the counter (fulltime / 38h, m/f/d) - Kaufhof Düsseldorf Kö

Pay Competitive

Location Dusseldorf/North-Rhine-Westphalia

Employment type Full-Time

Job Description

Req#: REF14048M

Job Description

JOB CONTENTS

As a counter staff member, you play a crucial role in giving our customers a soothing and relaxing moment. You create a personal shopping experience by offering our customers tea, providing advice and presenting our products at the water island.

YOUR ACTIVITIES

You create a unique shopping experience by advising our customers on our products and their philosophies. You will also master our guiding principles from the Rituals Academy and ensure that the counter is always clean and tidy. As a sales talent with great empathy, you practise our sales ceremony seamlessly and correctly. You are a role model for your colleagues and report to your counter manager who will mentor you on your career path.

YOUR PROFILE

• You have professional experience in a cosmetic or lifestyle industry or in a comparable service-oriented field (e.g. hotel industry, SPA).
• You are a sales talent with passion and a strong sense for customer needs.
• You have already gained some experience with cash register systems
• You have excellent communication skills
• Empathy, flexibility and reliability are a matter of principle for you

You strive to be best-in-class in your job. You are flexible, proactive and enjoy creating meaningful shopping experiences for our customers. You're also a team player and ready to hit the ground running at weekends as well as during busy sales periods like Christmas.

WHAT DO WE OFFER YOU?

Rituals offers you a position in an ambitious and service-oriented working environment.

In addition to salaries in line with the market, you can expect the opportunity to use your talents and develop yourself further. To introduce you to the world of Rituals, you will take part in our onboarding programme "get-ritualized". Through our trainings within the Rituals Academy, you will become a true brand ambassador.

WHO ARE WE?

"We're not here to sell you beauty; we are here to make you feel good."

Raymond Cloosterman, CEO Rituals.

We are passionate about transforming daily routines into meaningful moments and reminding you to enjoy them.

Our goal is to become the number one luxury cosmetic brand in the world. We are looking for passionate, energetic and ambitious people who want to achieve this goal with us. At first, this seems to be in contrast to our principle of deceleration, but in our company, creating meaningful moments and the willingness to perform complement each other like yin and yang.

Our employees are our most important brand ambassadors.

ARE YOU INTERESTED?

Then convince us of your unique personality and your qualifications!

About the company

Founded in 2000, Rituals takes inspiration from the impressive power of natural ingredients, as well as ancient Eastern beauty and wellness traditions. At the brand's core, is the belief that happiness can be found in the smallest of things.

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