Customer Account Manager | Payment Solutions | 50k

TN Germany; Frankfurt; Vor Ort; EUR 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Customer Account Manager to enhance client relationships in the financial services sector. This role involves managing a diverse portfolio of small and medium-sized businesses, ensuring client satisfaction, and identifying upselling opportunities. Ideal candidates will be fluent in German and English, with a strong customer-focused attitude and experience in the payments sector. Join a dynamic team and contribute to a growing company that values continuous training and professional development.

Leistungen

Continuous training and upskilling opportunities

Permanent Contract

Qualifikationen

• Experienced client management professionals needed for financial services.
• Proactive support for small and medium-sized business clients.

Aufgaben

• Manage a portfolio of clients and partners.
• Identify opportunities for upselling products and services.

Kenntnisse

Fluent German (C2 level)

Customer focused attitude

Experience in financial services or payments

Experience with retailers or ecommerce

Ability to work individually and in a team

Very good time management

Jobbeschreibung

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Customer Account Manager | Payment Solutions | 50k, Frankfurt

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Client:

Cpl

Location:

Frankfurt, Germany

Job Category:

-

EU work permit required:

Yes

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Job Reference:

db2cacb2d831

Job Views:

2

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

I am looking to speak to experienced client management professionals looking for a new job opportunity in the financial services- payments.

In this role you will be responsible for looking after a portfolio of small and medium size business, providing proactive support and service.

Responsibilities and tasks

• Managing a portfolio of clients and partners
• Account Management and growth
• Increasing client satisfaction
• Identifying opportunities for upselling's products and services
• Act as a point of contact for clients if any issue

Skills and Competencies

• Fluent German (C2 level) and English
• Customer focused attitude
• Experience in the financial services or payments is an advantage
• Experience in working with retailers or ecommerce businesses is a plus
• Ability to work individually as well as in a team
• Very good time management

Salary and Benefits

• Permanent Contract
• Continuous training and upskilling opportunities

Working Hours: Monday to Friday 09.00 - 17.00 (40 hours per week)

Location : Frankfurt am Main (Lyoner Strasse)