Customer Account Manager (Germany)

D'Addario & Company; Frankfurt, Lüneburg; Vor Ort; USD 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player in music accessories is seeking a dynamic Customer Account Manager to oversee a diverse portfolio of musical instrument shops. This exciting role involves developing customer relationships, achieving sales targets, and applying best practices in sales. The ideal candidate will possess strong analytical and organizational skills, along with fluency in Polish and proficiency in English or German. Join a passionate team that values efficiency and innovation, and contribute to the growth of a family-owned company with a rich heritage. If you are enthusiastic, energetic, and ready to make an impact, this opportunity is perfect for you.

Qualifikationen

• Minimum 3 years in a sales position with strong analytical and organizational skills.
• Fluent in Polish and good English or German, with additional languages preferred.

Aufgaben

• Manage a portfolio of around 600 customers in the musical instrument sector.
• Achieve sales targets and provide excellent customer service.

Kenntnisse

Analytical Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Sales Skills

Fluency in Polish

English Language Skills

German Language Skills

Ausbildung

Bachelor's Degree

Jobbeschreibung

Overview

D'Addario & Co Inc. is an American manufacturer and world leader in the music accessories sector. A family-owned Company of Italian origin with sales of $230 million, the American group now has more than 1,000 employees worldwide. D'Addario Europe Limited was created in 2017 to manage sales and marketing in Europe for its D'Addario, Evans, ProMark and Puresound brands. Skilled candidates with good organisational skills, a modern and original outlook and a drive for efficiency are invited to apply.

Sales Management of a portfolio of around 600 customers – Musical Instrument shops located in CEE, more detailed the Visegrád Group. He/she develops relationships, manages and grows sales with each customer by applying the D'Addario Best-Practice-In-Sales method. The Customer Account Manager works mainly at the Frankfurt office. The ability to travel and visit customers is required, up to 25% per month. Occasional travel abroad for training purposes.

Responsibilities

• Making and receiving telephone calls
• Managing a portfolio of customers
• Achieving sales targets
• Customer service
• Compliance with the D'Addario's Best-Practice-In-Sales method

Qualifications

• Bachelor degree or equivalent
• 3 years minimum in a sales position
• Excellent analytical skills
• Excellent organizational, interpersonal & communication skills
• Articulate, numerate and literate
• Enthusiastic, energetic and bold
• Native or fluent in Polish, good level of English and/or German (B2). Any additional language would be highly appreciated, like Czech, Hungarian or Slovak