Customer Account Manager

HYDRO Systems KG; Biberach an der Riß; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

HYDRO Systems KG is seeking a motivated professional to maintain key customer relationships and support the field sales team in Baden-Württemberg. You will manage inquiries from quote through order to final payment, ensuring all communications stay current with customers and internal teams.

The ideal candidate holds an economics-related degree or apprenticeship with further education, has industrial exposure, and demonstrates strong German and English communication, Excel proficiency, and

Qualifikationen

• Completed business or technical apprenticeship with relevant continuing education or a bachelor's degree in economics.
• Experience in an industrial setting is a plus; aerospace experience is beneficial.
• Proficient with MS Office, especially MS Excel; CRM and ERP systems experience (SAP/Salesforce) is advantageous.
• Strong analytical, structured work approach and excellent intercultural communication.
• Excellent written and spoken German; good English skills.

Aufgaben

• Maintain existing customer relationships considering technical and economic conditions in collaboration with the sales representative.
• Act as the main contact from inquiry to quote, order, and final payment.
• Ensure routine communications with customers and internal departments are up-to-date.
• Prepare quotes and orders and support the field sales team.
• Communicate delivery updates, manage customer projects, and assist with acceptance testing.

Kenntnisse

Analytical thinking

Structured approach

Intercultural communication

German language

English language

Strong communication

Ausbildung

Bachelor's degree in economics

Business or technical apprenticeship with further education

Tools

SAP

Salesforce

Jobbeschreibung

Tätigkeiten

• You will be responsible for maintaining existing customer relationships, taking into account technical and economic conditions and in consultation with the responsible sales representative, with the goal of enhancing customer satisfaction
• You serve as the point of contact with the customer, from the initial inquiry through the quote and order all the way to final payment
• You ensure that routine communications with customers and internal departments are up-to-date and complete
• You will prepare quotes and orders and support the field sales team
• You will communicate delivery updates, manage customer projects, and assist with customer acceptance testing

Anforderungen

• You have completed a business or technical apprenticeship with relevant continuing education, or you hold a bachelor's degree in economics
• Ideally, you have already gained some professional experience in an industrial setting and are highly self-motivated. Experience in the aerospace industry is a plus.
• You are proficient in the standard MS Office applications, particularly MS Excel. Ideally, you have already had some experience with CRM and ERP systems, such as SAP or Salesforce
• You possess analytical thinking skills, a structured approach to work, strong communication skills, and the ability to think and act in an intercultural context
• You have excellent written and spoken German skills and good written and spoken English skills