CRM Solution Architect (m/f/d)

ZipRecruiter; München; Vor Ort; EUR 46.000 - 65.000; Vollzeit

Zusammenfassung

A leading medical device manufacturer seeks a CRM Solution Architect to analyze and enhance their Microsoft Dynamics 365 systems. The ideal candidate will design end-to-end processes, ensure integration with business needs, and have at least 3 years of experience in CRM roles. This position is based in Innsbruck, Austria, offering a permanent full-time opportunity with competitive salary and benefits.

Leistungen

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Qualifikationen

• At least 3 years of experience with Microsoft Dynamics 365.
• Proficient in CRM configuration including workflows and data import.
• Excellent English skills, both written and spoken.

Aufgaben

• Conduct a comprehensive analysis of Microsoft Dynamics 365 CRM systems.
• Design end-to-end CRM processes and oversee platform implementation.
• Document system architecture and data flows for knowledge retention.

Kenntnisse

CRM configuration

Microsoft Dynamics 365

Problem-solving

SQL

API integration

Teamwork

Jobbeschreibung

Job Description

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,900 employees around the world.

IT_32506
CRM Solution Architect (m/f/d)
Information Technology
Innsbruck, Austria
Professionals Full-Time 38.5h Permanent

• Conduct a comprehensive analysis of our Microsoft Dynamics 365 CRM systems, identifying redundancies, inefficiencies, and integration challenges
• Design end-to-end CRM processes, including data models, integration layers, workflows, and user interfaces
• Define and enforce CRM development standards based on best practices and governance models
• Oversee the implementation and customization of the CRM platform, ensuring alignment with business needs
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention

• At least 3 years of experience with Microsoft Dynamics 365
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
• Experience with integration tools and APIs
• Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
• Excellent English skills, both written and spoken

• Central Location
• Employee Discounts
• Flexible Hours
• International Environment
• Onboarding
• Workplace Well-Being

Minimum Salary
Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 46,781.00.

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