CRM Solution Architect (m/f/d)

ZipRecruiter; Augsburg; Vor Ort; EUR 46.000 - 58.000; Vollzeit

Zusammenfassung

A leading innovator in hearing devices is seeking a CRM Solution Architect to streamline and enhance the functionality of their Microsoft Dynamics 365 CRM. This full-time position is based in Innsbruck, Austria, and requires a professional with extensive CRM experience and strong analytical skills. You will be responsible for designing processes, managing integrations, and ensuring the system meets business needs while working in a dynamic, international environment.

Leistungen

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Qualifikationen

• At least 3 years of experience with Microsoft Dynamics 365.
• Proficient in CRM configuration, including workflows and user setup.
• Strong problem-solving abilities with a proactive communication approach.

Aufgaben

• Conduct comprehensive analysis of Microsoft Dynamics 365 CRM systems.
• Design end-to-end CRM processes, including data models and workflows.
• Document system architecture and oversee implementation of the CRM platform.

Kenntnisse

CRM configuration

Problem-solving

Communication

Jobbeschreibung

Job Description

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,900 employees around the world.

IT_32506
CRM Solution Architect (m/f/d)
Information Technology
Innsbruck, Austria
Professionals Full-Time 38.5h Permanent

• Conduct a comprehensive analysis of our Microsoft Dynamics 365 CRM systems, identifying redundancies, inefficiencies, and integration challenges
• Design end-to-end CRM processes, including data models, integration layers, workflows, and user interfaces
• Define and enforce CRM development standards based on best practices and governance models
• Oversee the implementation and customization of the CRM platform, ensuring alignment with business needs
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention

• At least 3 years of experience with Microsoft Dynamics 365
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
• Experience with integration tools and APIs
• Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
• Excellent English skills, both written and spoken

• Central Location
• Employee Discounts
• Flexible Hours
• International Environment
• Onboarding
• Workplace Well-Being

Minimum Salary
Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 46,781.00.

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