Counter Manager (m/w/d)

TN Germany; Stuttgart; Vor Ort; EUR 35.000 - 65.000; Vollzeit

Zusammenfassung

An established industry player is seeking a passionate individual to lead a luxury retail team in Stuttgart. This exciting role involves managing a counter, providing exceptional customer service, and developing a strong clientele. With opportunities for professional growth and a commitment to excellence, you'll be part of a dynamic environment that blends tradition with innovation. Enjoy generous benefits, including annual leave, bonuses, and unique training programs. If you're ready to make an impact in the luxury sector, this is the perfect opportunity for you.

Leistungen

30 days of annual leave

Holiday/Christmas bonuses

Company pension scheme

Urban Sports benefits

Training in a hybrid concept

Attractive development opportunities

Annual quota of free DIOR products

Qualifikationen

• Several years of experience in the premium/luxury sector.
• Open and confident personality with a strong sales focus.

Aufgaben

• Manage the counter and lead the team according to DIOR guidelines.
• Provide professional and personalized customer advice.
• Monitor and optimize sales operations and KPIs.

Kenntnisse

Sales and communication skills

Customer service orientation

Fluent German

Good English skills

Understanding of luxury market

Ausbildung

Commercial training in retail

Comparable qualification

Jobbeschreibung

1947 revolutionized Christian Dior with the creation of Miss Dior and the New Look silhouette, transforming the fashion appearance of women. In the following years, which made him the greatest fashion designer on the planet, the magic of his creations opened a new chapter in the history of the luxury world.

Every day, we reinvent the Dior style and its irresistible and perfect beauty. We revolutionize standards of style and luxury through perfume and combine tradition with bold makeup and innovative care. Our shared mission gives our employees the opportunity to develop new skills, tackle spectacular challenges, and reveal their talent.

For the sale of our exclusive DIOR products, we are looking for a…

at the Stuttgart location, full-time

1. Independent management of the counter & leadership, motivation, and development of the team according to DIOR guidelines, KPIs, and sales targets, including personnel planning
2. Professional, personalized, and unique customer advice following DIOR guidelines
3. Building and developing a strong and exclusive customer base
4. Ensuring an excellent service level with a customer-oriented mindset. Be a role model for your team!
5. Monitoring and optimizing counter operations, sales, and KPIs, including reporting
6. Autonomous development and organization of sales-promoting measures at the point of sale
7. Ensuring a luxurious brand image and implementing our DIOR merchandising guidelines
8. Commercial training in retail or a comparable qualification
9. Several years of professional experience in the premium/luxury sector (retail, hotel, gastronomy, etc.)
10. Understanding of the cosmetics, fashion, and luxury market or strong motivation to acquire this knowledge
11. Fluent German and good English skills; Russian, Mandarin, or Arabic skills are an advantage
12. Open, confident personality with sales and communication strength
13. High service orientation & flexibility
14. Work in the world's largest luxury group, with a brand that has heart and passion
15. 30 days of annual leave (full-time), holiday/Christmas bonuses, commissions, company pension scheme, VWL, and more
16. Urban Sports - discover indoor, outdoor, and online sports and wellness offers, as well as other employee benefits via the "corporate benefits" portal
17. Training in our professional, hybrid training concept – 100% made in DIOR
18. Individual training paths from entry to professionalization to team leadership
19. Specialization through our DIOR training team in fragrance, makeup, or skincare
20. Attractive development opportunities at DIOR and our LVMH sister brands
21. An annual quota of free and discounted DIOR products
22. Experience the unique DIOR spirit at our annual conferences

Apply today – quickly and easily – via our online portal.

Your contact person: Johanna Franziska Daxl