Coordinator Doors-Onsite-Service Aviation (m/f/x)

ARTS Holding SE; Donauwörth; Vor Ort; EUR 45.000 - 56.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen in der Luftfahrtbranche sucht einen Doors-Onsite-Service Coordinator in Donauwörth. In dieser Schlüsselrolle sind Sie verantwortlich für die Koordination aller Serviceaktivitäten rund um das Produkt Airplane Doors und arbeiten dabei eng mit den Kunden sowie internen Teams zusammen. Sie bringen fundierte Erfahrungen in der Luftfahrtfertigung, eine technische Ausbildung und hervorragende Kommunikationsfähigkeiten mit. Wir bieten ein attraktives Gehalt, flexible Arbeitszeiten und umfangreiche Sozialleistungen.

Leistungen

30 Tage Urlaub und zusätzliche freie Tage

Betriebliche Altersvorsorge

Flexible Arbeitszeiten

Internationale Weiterbildungsmöglichkeiten

Betriebliche Verpflegung

Mitarbeiterparkplatz und Reisekostenzuschuss

Qualifikationen

• Abgeschlossenes technisches Studium oder Ausbildung mit Weiterbildung.
• Umfangreiche berufliche Erfahrung in der Luftfahrtfertigung oder im Kundenservice.
• Fließende Deutsch- und Englischkenntnisse erforderlich (mindestens C1).

Aufgaben

• Koordination aller Onsite-Service-Aktivitäten zur Sicherstellung der Kundenzufriedenheit.
• Führung multifunktionaler Teams und technische Unterstützung bei Kundenprojekten.
• Beitrag zur kontinuierlichen Verbesserung der Dienstleistungen.

Kenntnisse

Kundenservice

Qualitätsmanagement

Prozessmanagement

Teamführung

Technische Unterstützung

Ausbildung

Abgeschlossenes technisches Studium (z.B. Maschinenbau, Luft- und Raumfahrttechnik)

Technische Ausbildung (z.B. Mechaniker, Mechatroniker)

Jobbeschreibung

Shape the future of aviation – where technology meets customer focus.
We are looking for a committed Doors-Onsite-Service Coordinator in Donauwörth on behalf of our client Airbus Helicopters Deutschland. In this role, you will take charge of coordinating all service activities related to the Airplane Doors product – from external customer communication to internal process improvements.Use your aircraft manufacturing experience and collaborate with a strong team to enhance tomorrow’s service quality.Apply now and become part of a future-oriented company!

The gross annual salary is up to €55,300 depending on qualification. Please note that we can only consider candidates who hold a valid, unrestricted work permit for the EU (no student visa).

Job description

Tasks

• Coordination of allOnsite Service activities (internal & external) to ensure timely implementation of customer agreements
• Leading multifunctional teams at various sites and in back-office structures
• Acting as customer interface to Airbus MCA (Major Component Assembly) & FAL (Final Assembly Line), including technical support in commercial discussions
• Internal alignment with programs and representation of contractually agreed KPIs
• Managing supplier activities andin-situ processesat customer locations
• Contributing to process management and continuous improvement of Onsite Services
• Monitoring non-conformity management in the Airplane Doors product area
• Driving the strategic development of the customer partnership

Requirements

• Completed technical (e.g. mechanic, mechatronics technician) or commercial training (e.g. industrial clerk) with additional qualification as technician or master craftsman
• OR: Completed technical degree (e.g. mechanical engineering, aerospace engineering, electrical engineering)
• Extensive professional experience in manufacturing, aircraft production, customer service, quality management, or supply chain
• Proven experience in customer service and onsite management
• Familiarity with Airbus production environments and ideally product know-how in Airplane Doors
• Fluent German and English skills (at least C1) required; French is a plus
• Willingness to travel
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory

Services

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance