Conversion and Retention Agents

TechBiz Global GmbH; Köln; Remote; EUR 30.000 - 60.000; Vollzeit

Zusammenfassung

A forward-thinking company is looking for dynamic Conversion and Retention Agents to thrive in a fast-paced sales environment. This exciting role focuses on converting leads into clients and maintaining strong relationships to boost retention. You will be part of a multicultural team, engaging with clients in the Capital Market and iGaming sectors, where your performance will be rewarded with competitive salaries and generous commissions. If you're results-driven and eager to grow in an innovative industry, this opportunity could be the perfect fit for you.

Leistungen

Competitive base salary

Generous commissions

International work environment

Relocation assistance

Qualifikationen

• 1–2+ years’ experience in conversion/retention roles.
• Fluent in English and another language such as Spanish or German.

Aufgaben

• Engage new leads and convert them into active clients.
• Maintain strong relationships and provide high-level support.

Kenntnisse

Fluent in English

Communication Skills

Negotiation Skills

Performance Motivation

Jobbeschreibung

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a

Conversion and Retention Agent to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Job Title: Conversion & Retention Agent

Locations: Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Qualifications:

1. Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
2. 1–2+ years’ experience in conversion / retention
3. Excellent communication & negotiation skills
4. Results-driven, motivated by performance and bonuses
5. Ability to work under pressure in a target-driven team

Why Join:

1. Competitive base salary + generous commissions
2. International, multicultural work environment
3. Opportunity to grow within a leading industry
4. Relocation assistance may be provided