Contract Support

JLL; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading real estate services firm in Frankfurt am Main is seeking a Contract Support Administrator. The successful candidate will provide essential administrative support to the Operations team, manage the site CMMS system, and handle customer needs. Proficiency in both German and English is essential. This role is crucial for ensuring contractual obligations are met and for maintaining effective team relationships.

Leistungen

Diverse and inclusive culture

Opportunities for professional growth

Commitment to sustainability

Qualifikationen

• Professional communication in both German & English is essential.
• Ability to understand priorities and manage own time effectively.
• Act as the interface between different administrative needs.

Aufgaben

• Provide administration support to the Operations team.
• Manage and operate the site CMMS system.
• Compile and produce reports for the company.

Kenntnisse

Self-motivated

Proactive

Teamwork

Planning and organizing

Communication in German

Communication in English

Jobbeschreibung

Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies shape the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re applying relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are recruiting for a Contract Support Administrator

This is a permanent position for a Contract Support Administrator to join our Data Centre team based on a client site in Frankfurt am Main or Berlin. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations. The main duty of this role is to provide administration support to the Operations team and help them fulfil our contract obligations to our clients.

Main Roles & Responsibilities

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Managing and operating site CMMS system.
• Raising and chasing of supplier orders including dealing with supplier queries.
• Input engineers time sheets onto the relevant systems.
• Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.
• Produce quotations in the required format and in line with agreed process.
• Updating and uploading information to the client’s systems as required in a timely manner.
• Liaison with the operations team from engineer to director level.
• Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure.
• Focus on WIP and keeping it below 3 months.
• Compiling all information required for credit notes to be raised.
• Dealing with invoice queries and achieving a suitable resolution.
• General filing and organisation of work area.
• Raising of invoices for completed works in a timely manner.
• Carry out other general administration duties as required from time to time.
• Ensure that the Company is presented in a good light at all times.
• Attend team briefings as required.
• Co-operate with the company to allow it to fulfil its moral and legal duties and obligations.

Person Specification

• Self-motivated and proactive.
• Act as the interface between “Be the many faces of the admin support”.
• Teamwork - actively contributes to the team and strives to improve teams’ effectiveness through personal commitment.
• Planning, Organizing & Executing – able to understand the priorities, plan and organize the work and manage own time to deliver within the expected timescales.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Professional communication in both German & English is essential.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate with operations in over 80 countries and a workforce of over 102,000. As a global company, we are committed to sustainability and corporate social responsibility, shaping the future of real estate for a better world. We use advanced technology to create rewarding opportunities, spaces and sustainable solutions for clients, our people, and communities.

Our core values of teamwork, ethics and excellence guide everything we do, and we are honoured to be recognized with awards for our success by organizations globally and locally. We strive to create a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential.

Location

On-site – Frankfurt am Main, Germany

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We protect personal information provided to us and use it for recruitment purposes. We keep information secure and retain it only for legitimate business or legal reasons. For more information about how JLL processes personal data, please view our Candidate Privacy Statement.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email [e-mail]. Please direct any other general recruiting inquiries to our Contact Us page.