Consultant IT Device Management - Manufacturing IT (m/w/x)

JR Germany; Wetzlar; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking a Consultant for IT Device Management in Wetzlar. This role involves analyzing and resolving IT issues, supporting users, and installing IT systems in manufacturing. Join a forward-thinking team dedicated to advancing technology and society, where your expertise will contribute to the production of cutting-edge microchips. If you are motivated, flexible, and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifikationen

• 3+ years of experience in IT device management and support.
• Strong knowledge of Windows, networking, and IT systems.

Aufgaben

• Analyze and resolve hardware/software issues, documenting solutions.
• Advise and train users on Manufacturing IT solutions.
• Install and configure IT systems in manufacturing environments.

Kenntnisse

Windows

x86 hardware

networking

Active Directory

Acronis Backup

Linux

customer service orientation

flexibility

team engagement

Ausbildung

Vocational training as IT specialist in system integration

Comparable IT certification

Jobbeschreibung

Consultant IT Device Management - Manufacturing IT (m/w/x), Wetzlar

Wetzlar, Germany

Join ZEISS and be part of a culture that values innovation, expertise, and teamwork. We offer a modern environment with numerous development opportunities, driven by our goal to advance science and society through our long-term ownership structure and the Carl Zeiss Foundation.

ZEISS Semiconductor Manufacturing Technology enables the production of smaller, more powerful, and energy-efficient microchips, with about 80% of all chips worldwide manufactured using ZEISS technologies. Our high-precision lithography optics, photomask systems, and process control solutions are integral to the age of micro- and nanoelectronics.

Responsibilities

1. Analyze hardware and software errors and disturbances, identify error patterns and influencing factors, implement corrective actions, and document or escalate to 3rd-level support.
2. Advise, support, and train users and specialist departments using existing Manufacturing IT solutions.
3. Install, configure, and operate IT systems in manufacturing, coordinating necessary preparatory work.
4. Communicate effectively during troubleshooting and service requests, maintaining a professional and respectful tone.
5. Maintain and expand databases containing information about IT systems.

Minimum Qualifications

• Completed vocational training as an IT specialist in system integration or a comparable IT certification.
• Proven experience of at least 3 years in the specified tasks.
• Knowledge in Windows, x86 hardware, networking, Active Directory, Acronis Backup, Linux.
• Customer and service-oriented mindset.
• High self-motivation, flexibility, and team engagement.
• Willingness to adapt working hours to operational needs.
• Excellent German and English language skills.