Complaints Manager (m/f/d)

TN Germany; Berlin; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated Quality Assurance Specialist to ensure the highest standards in the pharmaceutical sector. This role offers a secure and fair income, along with excellent social benefits. You will engage in evaluating and responding to complaints about medicinal products and medical devices, contributing significantly to quality assurance processes. The company values equal opportunities and supports individual career planning, making it an ideal environment for those looking to grow in their profession. Join a team that prioritizes your satisfaction and professional development.

Leistungen

30 days vacation entitlement

Permanent employment contract

Individual training with renowned partners

Monthly changing employee offers

Qualifikationen

• Completed professional training as a pharmacist or natural scientist.
• Professional experience in pharmaceutical quality assurance.

Aufgaben

• Evaluate and respond to complaints about medicinal products.
• Participate in preparation of evaluations like KPIs.

Kenntnisse

Pharmaceutical Quality Assurance

Communication Skills

Teamwork Skills

Initiative

MS Office

Ausbildung

Professional Training as a Pharmacist

Degree in Natural Sciences

Tools

MS Office

Jobbeschreibung

Social network you want to login/join with:

Randstad Professional Solutions is currently looking for a Quality Assurance Specialist for a business partner in the pharmaceutical industry in Berlin.

If you value a secure and fair income, good social benefits, a responsible job, and a long-term perspective, then join us — your satisfaction is our goal! Apply directly online now as a Quality Assurance Specialist. We value equal opportunities and welcome applications from people with disabilities, whose inclusion is particularly important to us.

Here's what we offer

• Performance-oriented salary package depending on qualifications and professional experience
• Vacation entitlement of up to 30 days per year
• Permanent employment contract regardless of assignment
• Personal advice with individual career planning
• Individual training with renowned partners
• Monthly changing employee offers, e.g., for technology, fashion, cars, etc.
• QA-side evaluation and response to complaints about medicinal products and medical devices from both national and international areas
• Support with the PQR input
• Participation in the preparation of evaluations, e.g., KPIs or inspection preparation

Your profile

• Completed professional training as a pharmacist, pharmacist, or natural scientist
• Professional experience in pharmaceutical quality assurance, preferably in complaints processing
• Basic IT skills, e.g., MS Office
• Fluent written and spoken German
• Independent, careful, and systematic working style
• Initiative, communication, and teamwork skills