Community Specialist

Russell Tobin; Essen; Remote; EUR 40.000 - 45.000; Vollzeit

Zusammenfassung

A leading recruitment firm is seeking a Community Specialist to enhance community engagement in Germany. The role involves strategic planning, local community management, and collaboration with multiple teams. Candidates should have over 5 years of experience, deep knowledge of German culture, and proficiency in both German and English. This is a fully remote position with a competitive salary between 40,000 and 45,000 euros per year.

Qualifikationen

• 5+ years of experience in community development or related fields.
• Deep knowledge of German culture and current events.
• Proficiency in German and English, based in the EU timezone.

Aufgaben

• Understand market challenges and opportunities.
• Build strategic plans for recruiting and educating moderators.
• Communicate insights to optimize community initiatives.
• Work cross-functionally with various teams.

Kenntnisse

Community development

Project management

Growth operations

Product consulting

Effective communication

Attention to detail

Jobbeschreibung

JOB DESCRIPTION

6 months contract / fully remote / Salary - 40-45k euros per year / Germany

Community Specialist

The front page of the internet, brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy.

We are seeking a strategic community management and operations expert to join the International Community team and help grow globally beyond the US. As an integral part of the team, this role plays a key part in realizing its mission: bringing community and belonging to everyone in the world.

As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert in the German market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators. You will innovate, iterate, refine, and scale our international consumer playbook. Insights from your relationships and experiments will help accelerate our growth in Germany.

This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving a community relations and growth playbook in close tandem with Product that unlocks the next hundreds of millions of users excites you, then you’ve found the right place!

Responsibilities :

• Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
• Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel to onboard power users and external creators, transforming them into active moderators.
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
• Be obsessive about achieving aggressive goals and outcomes.
• Analyze data, set KPIs, and execute impactful community initiatives. Leverage data to uncover community and moderator insights that will influence the local team in the market.
• Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and Business Development teams.

What We Can Expect From You :

• 5+ years of experience in community development, project management, growth, operations, or product consulting with a track record of community-led projects that have driven business impact.
• Deep knowledge and understanding of German culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
• Nuanced understanding of the digital landscape and cultural intricacies, including internet culture specific to Germany and other DACH countries, with an appreciation for diverse cultural facets shaping society.
• Effective communicator: able to collaborate across teams, local users, moderators, partners, content creators, influencers, etc.
• Results-oriented with high attention to detail and strong execution skills.
• Interest in developing and driving projects, framing issues, seeking solutions, testing hypotheses, and iterating on processes.
• Proficiency in German & English, based in the EU timezone.

Bonus Points :

• Experience as a power user of the platform.