Community Manager

Digidot SEO; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A digital marketing company in Germany is looking for an experienced Community Manager. The ideal candidate will manage social media, create engaging content, and build community relationships. Strong communication skills and a BSc in Marketing or a related field are essential. The role involves organizing events and implementing communication strategies to improve brand awareness.

Qualifikationen

• Proven work experience as a community manager.
• Experience launching community initiatives.
• Ability to identify and track relevant community metrics.
• Excellent verbal and written communication skills.
• Hands-on experience with social media management.

Aufgaben

• Set and implement social media and communication campaigns.
• Provide engaging content for social media accounts.
• Respond to comments and customer queries.
• Organize and participate in events to build community.
• Monitor and report on feedback and online reviews.

Kenntnisse

Social media management

Communication skills

Customer service

Event organization

Digital technology trends

Ausbildung

BSc degree in Marketing or relevant field

Jobbeschreibung

We at Digidot are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities:

-Set and implement social media and communication campaigns to align with marketing strategies
-Provide engaging text, image and video content for social media accounts
-Respond to comments and customer queries in a timely manner
-Monitor and report on feedback and online reviews
-Organize and participate in events to build community and boost brand awareness
-Coordinate with Marketing, PR and Communications teams to ensure brand consistency
-Liaise with Development and Sales departments to stay updated on new products and features
-Build relationships with customers, potential customers, industry professionals and journalists
-Stay up-to-date with digital technology trends
-Requirements and skills
-Proven work experience as a community manager
-Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
-Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
-Excellent verbal communication skills
-Excellent writing skills.
-Hands on experience with social media management for brands.
-Ability to interpret website traffic and online customer engagement metrics.
-Knowledge of online marketing and marketing channels.
-Attention to detail and ability to multitask.
-BSc degree in Marketing or relevant field.