Community Manager

Mindspace Ltd; Düsseldorf; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Zusammenfassung

Mindspace Ltd in Düsseldorf is seeking a Community Manager who thrives on people-first experiences. You’ll welcome members, resolve issues promptly, and help create a welcoming, efficient space every day.

In this fast-paced, hospitality-driven role, you’ll balance customer success, account management, and community-building to boost member satisfaction, retention, and the overall experience across our spaces.

Qualifikationen

• People-first mindset and ability to build meaningful relationships.
• Strong organizational and multi-tasking abilities to balance priorities.
• Customer service orientation with a proactive, solutions-focused approach.

Aufgaben

• Welcome members and resolve issues to ensure a smooth daily experience.
• Balance operations, onboarding, and account management to support the community.
• Drive member satisfaction and retention through proactive community-building efforts.

Kenntnisse

People oriented

Relationship building

Organizational skills

Customer service

Jobbeschreibung

At Mindspace, work doesn't feel like work.Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can thrive. With over 15,000 members in 45 locations, we blend hospitality, style, and innovation so every space feels alive.

Why you’ll love it here

Because great member experiences are built by people who genuinely care. At Mindspace, Community Managers are at the center of it all - building relationships, solving problems, creating connections, and shaping the day-to-day experience of the space.

You’ll work in a fast-moving, people-driven environment where no two days look exactly the same. This role combines customer success, hospitality, account management, and community building, giving you the opportunity to make a real impact on member satisfaction, retention, and the overall experience of the space.

What you bring to the table

• You're naturally people-oriented and thrive on building meaningful relationships. You know how to make people feel welcomed, supported, and valued while ensuring everything runs smoothly behind the scenes.
• You're proactive, organized, and comfortable balancing multiple priorities at once. You stay calm under pressure, adapt quickly when things change, and approach challenges with a practical, solutions-first mindset.
• Most importantly, you take ownership, communicate thoughtfully, and genuinely enjoy creating exceptional experiences for others.