Front Desk Associate

Mindspace; Berlin; Vor Ort; EUR 29.000 - 36.000; Vollzeit

Benefits dieser Stelle

Annual leave

Lunch card

Birthday gifts

Transport subsidies

Team events

Zusammenfassung

Mindspace in Berlin is seeking a friendly front desk professional to welcome members and guests, run the reception during operating hours, and keep the space organised.

You will coordinate maintenance, handle mail, shipping and supplies, and support the Community Managers with events, helping the space run smoothly.

Excellent English is required and German is a plus; 1–2 years in customer service or a similar role helps you hit the ground running.

Qualifikationen

• 1–2 years of experience in customer service or a similar hands-on role.
• Strong organisational skills and multitasking ability.
• Fluent in English; comfortable communicating in German.
• Familiarity with the Berlin startup ecosystem is a plus.

Aufgaben

• Be the first point of contact for members and guests.
• Run the front desk during operating hours, keeping everything organised and on track.
• Handle maintenance coordination, mail, shipping, supplies and equipment.
• Support the Community Managers on community tasks and bring them to life.

Kenntnisse

Front desk experience

Customer service

Multitasking

English & German communication

Jobbeschreibung

About Mindspace

At Mindspace, work doesn't feel like work.Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can thrive. With over 15,000 members in 45 locations, we blend hospitality, style, and innovation so every space feels alive.

Why you'll love it here

Because at Mindspace, people show up, take ownership, support each other, and keep things moving - even when things change.

Reporting to the Area Manager, you are the heartbeat of the location: the face at the front desk, the person who keeps things moving, and the first to notice when something needs attention. You'll work side by side with the Community Managers, get involved in everything from daily operations to member events, gaining real insight into what it takes to keep members happy and the space running seamlessly. If you like variety, people, and the satisfaction of a day well run - this is your kind of role.

Are you the ideal Mindspacer?

You're switched-on and genuinely enjoy being around people. You handle a busy front desk the same way you handle everything else - calmly, efficiently, and with a smile. You pick things up quickly, juggle priorities without dropping them, and take pride in the small details that make a big difference. You know the city, you're curious about the startup world, and you understand that great service isn't a department - it's an attitude.

What You'll Do

• Be the first point of contact for members and guests - welcoming, present, and always ready to help
• Run the front desk during operating hours, keeping everything organised and on track
• Handle maintenance coordination, mail, shipping, supplies and equipment
• Support the Community Managers on community tasks and take an active role in bringing them to life
• Spot and resolve member issues before they become real problems
• Help maintain the upkeep and smooth running of the space day to day

Requirements

What we need from you

• 1–2 years of experience in customer service, sales or a similar hands-on role
• Strong organisational skills and a natural ability to multitask
• Fluent in English and comfortable communicating in German
• A people-first mindset and a practical, get-it-done approach
• Familiarity with the Berlin startup and business ecosystem is a big plus

Benefits

• Generous annual leave allowance
• Meal benefits via a lunch card
• Gift vouchers on birthdays and Christmas
• Subsidized public transport subscriptions
• Engaging team and end-of-year events

If you love creating great experiences, take pride in the details, and want to be part of a team that genuinely cares about the people in its spaces - Mindspace is your kind of place.

Mindspace is an equal-opportunity employer.