Collections Specialist

J & J Staffing Resources; Emmendingen (Kernstadt); Presencial; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Direct Deposit

Medical

Dental and Vision Benefits

Paid Time Off

Referral Bonus

Descripción de la vacante

J & J Staffing Resources seeks a Debt Recovery Specialist in Newark, DE to join our team. The role involves contacting clients, performing skip tracing, and arranging payment plans to recover delinquent accounts.

You will work a standard 8am–5pm schedule, with two nights per week (12pm–9pm) and rotating Saturdays as required. The ideal candidate has strong customer service skills, the ability to work under pressure, and familiarity with the FDCPA.

Formación

• Must be available to attend and complete entire training program.
• Required to work 2 nights per week until 9pm.
• Strong customer service, written, and oral communication skills required.
• Ability to work well under pressure, independently, and meet deadlines.
• Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred).
• Highly motivated and proactive.

Responsabilidades

• Contact clients to collect debtor accounts and perform skip tracing.
• Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management.
• Keep accurate records of activity on accounts worked through policies and procedures.
• Adhere to and abide by all FDCPA regulations.
• Perform other duties as assigned by General Manager or Section Manager.

Conocimientos

Training program

Evening shifts

Customer service

Work under pressure

FDCPA knowledge

Proactive

Descripción del empleo

Our client in Newark, DE is seeking a Debt Recovery Specialist to join their team for their upcoming training class in April. The schedule is 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM.

Responsibilities

• Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect debtor accounts while performing all phases of skip tracing work
• Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
• Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
• Adhere to and abide by all regulations as set forth by the FDCPA
• Any other duties as assigned by General Manager or Section Manager

Skills

• Must be available to attend and complete entire training program
• Required to work 2 nights per week until 9pm
• Strong customer service, written, and oral communication skills required
• Ability to work well under pressure, independently, and meet deadlines
• Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)
• Highly motivated and proactive

Why Join J & J?

J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.

We Specialize in:

Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional.

Benefits:

J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.