Clinical Specialist DACH - based in Germany or Austria

Envista Holdings; Mainz; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in orthodontics is seeking a Clinical Specialist to support the EMEA team. This role involves addressing clinical inquiries, collaborating on education programs, and providing product-related clinical support. Ideal candidates will have a relevant bachelor's degree and fluency in German and English, with strong presentation skills and a willingness to travel.

Qualifikationen

• Bachelor's degree in relevant fields is essential.
• Strong knowledge of clear aligner systems preferred.
• Fluency in German and English is mandatory.

Aufgaben

• Support EMEA team with clinical-related inquiries.
• Collaborate with marketing to develop clinical content.
• Manage customer inquiries and ensure excellent service.

Kenntnisse

Presentation skills

Team player

Knowledge of clear aligner systems

Fluent in German

Fluent in English

Ausbildung

Bachelor's degree in dentistry, medical, or orthodontics

Jobbeschreibung

Job Description:

Reporting to the Clinical Manager EMEA, the Clinical Specialist possesses comprehensive clinical, biomechanical, and product knowledge. The candidate will support the entire EMEA team (Product, Marketing, DTS, Sales) with clinical-related inquiries, assist in marketing and education programs from a clinical perspective, and engage in clinical discussions with healthcare professionals.

Accountabilities/responsibilities:

• Escalate clinical questions and issues from doctors.
• Proactively address inquiries, complaints, and adverse events among DACH and EMEA doctors.
• Provide clinical support regarding treatment planning and ORMCO APPROVER utilization.
• Collaborate with Marketing/Education teams to develop clinical content, e-learning modules, and training materials.
• Validate clinical claims, case studies, and publications alongside Marketing/Education teams.
• Introduce the product portfolio's clinical foundations and benefits, ensuring effective usage and identifying training needs.
• Manage customer and internal inquiries via internal platforms, ensuring timely follow-up and excellent service.

Job Requirements:

• Bachelor's degree in dentistry, medical, or orthodontics.
• Knowledge of clear aligner systems and mechanics (highly preferred).
• Fluent German and English language skills are mandatory.
• Strong presentation skills and ability to liaise with KEs, doctors, and partners across EMEA.
• Team player capable of working within a multinational matrix organization.
• Willingness to travel up to 25%.
• Additional European language skills are a plus.

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Operating Company:

Spark, manufactured by Ormco, a leader in orthodontics, offers the Spark Clear Aligner System with TruGEN material. Our mission is to empower professionals and support innovative orthodontic solutions, fostering career growth at the intersection of technology and patient care.

Envista and its affiliates do not accept unsolicited resumes unless submitted directly by candidates or approved vendors. All vendor submissions require prior written approval from Envista's Talent Acquisition or HR team, aligned with a valid contract and specific job openings.