The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The CAE plays a critical role in the early adoption of new technology, expanding access to robotic minimally invasive care. This individual will focus on building and supporting early users through their system learning curve and providing technical expertise during clinical procedures. They will also help transition users from initial training to proficiency and offer guidance to design engineering regarding system usage nuances within their market.
Roles and Responsibilities :
- Provide procedural support to new robotic system sites to ensure safety and effective adoption.
- Collaborate with US Clinical Applications Engineering to support new users during their early learning phase.
- Offer expert clinical product and technical assistance and training to physicians and clinical staff on the use of Intuitive's equipment during procedures.
- Identify key concerns for clinical users regarding procedure adoption and work with training and development teams to address them.
- Maintain open communication channels across responsibilities with the US Clinical Applications Engineering team and development teams.
- Work with peers and development engineers to develop and share best practices and product feedback.
- Stay updated on product instructions for use (IFU), troubleshooting, scientific literature, and new product information.
- Prioritize and respond appropriately to requests in high-stress environments.
Qualifications :
- Bachelor's degree in biomedical engineering or a healthcare-related field.
- At least 3 years of technical or clinical experience in healthcare.
- Experience supporting procedures in hospital settings.
- Self-motivated with the ability to work independently and adapt to a dynamic environment.
- Strong problem-solving skills and ability to maintain composure under pressure.
- Excellent collaboration skills and ability to work remotely.
- Proficient in spoken and written English with effective communication skills.
- Experience with complex technical systems or working in critical patient care settings.
- Ability to analyze large data sets and derive actionable insights.
- Willingness to learn new skills.
- Ability to travel up to 60%, including nights and weekends as needed, and support cases across various locations on short notice.
- Fluent in German.
Additional Information :
Remote Work : Employment Type : Full-time
Key Skills: CSS, Cloud Computing, Health Education, Actuary, Building Electrician
Experience : 3+ years
Vacancy : 1