Client Success Manager - Automotive industry (m / w / d)

DXC Technology; Wolfsburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

DXC Technology is seeking a Client Success Manager to drive client partnerships in the automotive sector. In this role, you'll coordinate delivery teams to ensure high-quality service, foster relationships with key stakeholders, and identify growth opportunities. The ideal candidate will have 5 years of IT account management experience and a strong background in the automotive industry.

Qualifikationen

• 5 years in IT account management or sales-related roles.
• Minimum 5 years of experience in the automotive industry.
• Fluent in English and German.

Aufgaben

• Lead cross-functional teams for seamless client delivery.
• Build trusted relationships with client stakeholders.
• Drive revenue growth through proactive opportunity creation.

Kenntnisse

Sales Experience

Customer Service

Management Experience

Leadership Experience

Automotive Repair

Jobbeschreibung

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology we help global organizations harness the power of innovation to thrive on change. With a presence in 70 countries and a client base of nearly 6000 we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About the Role

As a Client Success Manager (CSM) youll be the strategic partner and trusted advisor for key automotive clients. Youll lead the orchestration of cross-functional teams across offerings like Embedded Software Development R&D Data & AI Custom Applications and SAP ensuring seamless delivery long-term client satisfaction and sustainable growth. This is a high-impact client-facing role that blends relationship management technical insight and business strategy.

What Youll Do

Client Partnership & Growth

• Be the voice of the client within DXCs Consulting & Engineering Services (CES)
• Build deep trusted relationships with client stakeholders
• Understand client goals programs and tech landscape to align DXC solutions
• Identify and drive cross-sell opportunities with internal partners
• Collaborate with market leaders and industry SMEs to shape account plans
• Drive revenue growth through proactive opportunity creation and strategic planning
• Ensure contract renewals and long-term account health

Delivery Excellence

• Lead virtual teams across CES to ensure high-quality delivery
• Monitor KPIs like margin staffing mix and automation efficiency
• Oversee fixed-price projects to ensure on-time on-budget delivery

What You Bring

• 5 years in IT account management or sales-related roles
• Minimum 5 years of experience in the automotive industry
• Strong technical acumen (hands-on experience not required)
• Proven ability to coordinate complex multi-offering accounts
• Fluent in English and German

Why Join Us

• Work with top-tier automotive clients on cutting-edge digital transformation
• Collaborate with global experts in a dynamic inclusive environment
• Shape your career with learning growth and leadership opportunities
• Be part of a company that values innovation integrity and impact

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Required Experience :

Manager

Key Skills

Sales Experience,Mechanic Experience,Customer Service,Dealership Experience,GM Vehicles,Management Experience,Upselling,Auto Service Management,Automotive Repair,Computer Literacy,Leadership Experience,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1

Automotive Industry • Wolfsburg, Lower Saxony, Germany