Client Success Manager - Automotive industry (m/w/d)

DXC Technology; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

DXC Technology is seeking a Client Success Manager to drive client partnerships and revenue growth in the automotive sector. This role combines strategic planning, technical insight, and relationship management to ensure exceptional client satisfaction and successful project delivery.

Leistungen

Opportunities for learning and growth

Collaborate with global experts

Dynamic and inclusive environment

Qualifikationen

• 5+ years in IT, account management, or sales roles.
• Minimum 5 years in the automotive industry.
• Fluent in English and German.

Aufgaben

• Manage client partnerships and align solutions with their goals.
• Drive revenue growth and contract renewals.
• Lead teams to ensure high-quality project delivery.

Kenntnisse

Client Relationship Management

Strategic Planning

Technical Acumen

Cross-Selling

Jobbeschreibung

Job Description:

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology, we help global organizations harness the power of innovation to thrive on change. With a presence in 70+ countries and a client base of nearly 6,000, we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About the Role

As a Client Success Manager (CSM), you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like Embedded Software Development, R&D, Data & AI, Custom Applications, and SAP—ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.

? What You’ll Do

Client Partnership & Growth

• Be the voice of the client within DXC’s Consulting & Engineering Services (CES)
• Build deep, trusted relationships with client stakeholders
• Understand client goals, programs, and tech landscape to align DXC solutions
• Identify and drive cross-sell opportunities with internal partners

Revenue & Account Strategy

• Collaborate with market leaders and industry SMEs to shape account plans
• Drive revenue growth through proactive opportunity creation and strategic planning
• Ensure contract renewals and long-term account health

Delivery Excellence

• Lead virtual teams across CES to ensure high-quality delivery
• Monitor KPIs like margin, staffing mix, and automation efficiency
• Oversee fixed-price projects to ensure on-time, on-budget delivery

What You Bring

• 5+ years in IT, account management, or sales-related roles
• Minimum 5 years of experience in the automotive industry
• Strong technical acumen (hands-on experience not required)
• Proven ability to coordinate complex, multi-offering accounts
• Fluent in English and German

? Why Join Us

• Work with top-tier automotive clients on cutting-edge digital transformation
• Collaborate with global experts in a dynamic, inclusive environment
• Shape your career with learning, growth, and leadership opportunities
• Be part of a company that values innovation, integrity, and impact

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