Client Success Executive

Jobtailor; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Wellhub is seeking a result-oriented contract manager to renew and renegotiate contracts for large corporate B2B clients. You will analyze portfolios, identify data-driven opportunities, and independently initiate measures to improve revenue and margins.

Responsibilities include leading negotiations with executives, coordinating with Sales, Legal, and Controlling, and driving continuous improvement in Client Success while aligning with product development.

Qualifikationen

• Minimum 3 years experience in contract management & negotiation, sales, or key account management in a B2B environment.
• Results-oriented with focus on revenue growth; able to assess impact of contract design on costs and strategy.
• Strong numerical affinity and analytical mindset to identify risks and opportunities.
• Excellent German and English communication; persuasive negotiator and sales talent.
• Confident discussing with executives up to senior management; resilient under pressure.
• Strong product affinity and ability to represent the solution externally.
• Proficient in data-driven analysis and cross-functional collaboration.

Aufgaben

• Manage continuation and renegotiation of existing contracts (renewals) for B2B clients, focusing on larger corporate accounts.
• Analyze portfolio, identify data-driven opportunities and risks, and initiate measures independently.
• Lead contract negotiations with corporate accounts to optimize revenue and margins in coordination with Sales, Customer Success, Legal, and Controlling.
• Contribute to continuous process improvements in Client Success for future success.
• Understand client needs and derive strategies/tactics for negotiations and product improvements.

Kenntnisse

Contract Management

Negotiation Skills

B2B Sales Experience

Data-Driven Analysis

Communication Skills

Tools

Google Sheets

Jobbeschreibung

• You are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts


• You analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently


• You are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling


• You actively work on the continuous improvement of our processes and methods in the area of Client Success to position Wellhub for a successful future in this area


• You understand the wishes and needs of our corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements

Requirements

• You have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)


• You are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance


• Your high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients


• You have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent


• You are confident and credible in discussions with executives up to senior management level


• You are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress


• You have strong product affinity and ability to represent and promote our solution externally with conviction


• You bring along excellent Google Sheets skills and a high proficiency in data-driven analysis

Core Competencies

Demonstrates expertise in contract management and negotiation, with a strong focus on B2B sales and key account management. Proficient in data-driven analysis and communication in both German and English, with a proven ability to drive revenue growth and optimize client relationships.

Highest-signal resume keywords

• Contract Management


• Negotiation Skills


• B2B Sales Experience


• Data-Driven Analysis


• Communication Skills

ATS Optimization Keywords

Hard Skills

• Contract Negotiation


• Revenue Growth Strategies


• Analytical Mindset


• Risk Assessment


• Pricing Processes

Soft Skills

• Persuasive Negotiator


• Resilience


• Composure Under Stress


• Credibility in Discussions


• Results-Oriented

Industry Keywords

• Client Success


• Corporate Accounts


• Up-Selling


• Cross-Selling


• Process Improvement

Tools & Technologies

• Google Sheets