Client Services Representative I job at Sonic Healthcare

Remote; Deutschland; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading healthcare services provider is seeking a Client Services Representative I for a fully remote position. The role involves providing exceptional service to clients over the phone, processing billing claims, and ensuring safety and compliance. The ideal candidate will have strong communication skills, a high school diploma, and at least a year of experience in a call center or laboratory environment. This position offers competitive benefits and the opportunity for career growth.

Leistungen

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays

Competitive benefits including medical, dental, and vision insurance

Help saving for retirement with a 401(k) plus company match

Qualifikationen

• 1 year of experience working in a call center or in the laboratory.
• 2+ years of laboratory training or experience in specimen collection and processing.
• Data entry experience in a production environment.

Aufgaben

• Provide exceptional service to patients and clients over the phone.
• Process billing claims and analyze accounts.
• Champion safety, compliance, and quality control.

Kenntnisse

Exceptional communication skills

Typing proficiency (at least 35wpm)

Problem-solving skills

Ability to thrive in a fast-paced environment

Ausbildung

High School Diploma or equivalent

Associate's Degree or Medical Assistant training

Jobbeschreibung

About the Role

Title: Client Services Representative I

Location: Rye Brook United States

Job Description:

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: Fully Remote, reside within 25 miles of laboratory located at 760 Westchester Ave, Rye Brook, NY 10573

HOURS: Temporary Assignment; 8:30am - 5:00pm; Monday to Friday

FULL TIME: Benefits Eligible

In this role, you will:

Provide patients, clients, and the laboratory team with exceptional service right over the phone!

Work in a call center environment.

Process billing claims, analyze accounts, and help callers understand their charges.

Champion safety, compliance, and quality control.

All you need is:

High School Diploma or equivalent

1 year of experience working in a call center or in the laboratory

Exceptional communication skills

Top notch typing proficiency (at least 35wpm), including 10-key

Ability to thrive in a fast-paced environment

Associate's Degree or Medical Assistant training

2+ years of laboratory training or experience in specimen collection and processing

Data entry experience in a production environment

Salary starting $20.00 - $24.00/hour Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

We'll give you:

Appreciation for your work

A feeling of satisfaction that you've helped people

Opportunity to grow in your profession

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays

Competitive benefits including medical, dental, and vision insurance

Help saving for retirement, with a 401(k) plus a company match

A sense of belonging - we're a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

1

Work Shift:

1st Shift (United States of America)

Job Category:

Laboratory Operations

Company:

CBL Path, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.