Client Service Advisor

Cross Border Talents; Duisburg; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international customer support company is looking for motivated German-speaking professionals to join their team. You'll be the first point of contact for customers, assisting with inquiries and technical issues. Full relocation assistance and training are provided. This position offers growth opportunities within a vibrant work environment in sunny Mediterranean cities.

Leistungen

Relocation package including flight tickets and accommodation

Performance-based bonuses

Private health insurance

Paid vacation days

Growth opportunities in various roles

Qualifikationen

• Native or near-native German speaker with good English skills.
• Strong communication and active listening capabilities.
• Basic computer skills required.
• No prior experience needed; training provided.

Aufgaben

• Handle customer inquiries via phone, email, and live chat.
• Provide solutions to technical or service-related issues.
• Support customers with account setup and billing.
• Document customer records accurately.
• Collaborate for process improvement.
• Ensure high customer satisfaction.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication and active listening skills

Basic computer skills (MS Office, email, chat platforms)

Ability to stay calm and positive

Motivated to relocate

Jobbeschreibung

Overview

Join our international team in Spain, Greece or Portugal! We are seeking motivated German-speaking professionals to provide customer support for top global brands. With full relocation assistance, paid training and career growth opportunities, this is your chance to combine work and Mediterranean lifestyle.

In this role you will be the first point of contact for customers, helping them with questions, technical issues and product information. You’ll be trained to deliver excellent service and become part of a friendly multicultural team.

Responsibilities

• Handle customer inquiries via phone, email and live chat in a professional and timely manner
• Provide clear and effective solutions to technical or service-related issues
• Support customers with account setup, billing, orders or product use
• Document and update customer records in the system
• Collaborate with colleagues and supervisors to continuously improve processes
• Ensure high customer satisfaction through patience, empathy and problem-solving skills

Qualifications

• Native or near-native German (C1-C2) and good level of English (B1 or higher)
• Strong communication and active listening skills
• Ability to stay calm and positive when solving customer issues
• Basic computer skills (MS Office, email, chat platforms)
• No prior experience needed; full paid training is provided
• Motivated to relocate and start an international career abroad

What We Offer

• Relocation package:
  • Flight ticket to Spain, Greece or Portugal
  • Airport pickup upon arrival
  • Company-paid hotel accommodation during the first weeks
  • Assistance in finding long-term housing
• Salary & Benefits:
  • Competitive monthly salary, performance-based bonuses
  • Paid initial training and continuous coaching
  • Private health insurance (in some locations)
• Work-Life Balance:
  • Full-time 40 hours per week with rotating shifts
  • Paid vacation days and public holidays
• Growth Opportunities:
  • Internal promotions to Team Leader, Quality Analyst, Trainer or other departments
  • Experience in an international corporate environment
• Lifestyle Perks:
  • Work in vibrant cities like Lisbon, Athens, Barcelona or Thessaloniki
  • Sunny climate, cultural diversity and affordable lifestyle

Key Skills

Sales Experience, Time Management, Order Management System, Customer Service, Dealership Experience, GM Vehicles, Retail Sales, Tire Service, Automotive Repair, OSHA, Service Writing, Automotive Service

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1