Client Partner - DACH

Avomind; Deutschland; Vor Ort; EUR 90.000 - 150.000; Vollzeit

Zusammenfassung

Avomind is seeking an experienced Client Partner to drive enterprise sales and account growth across the DACH region. You will build trusted relationships with C‑level and operations leaders in manufacturing, logistics and automotive industries in fast-paced, global teams.

You will lead opportunity management, negotiate contracts and NDAs, and collaborate with account executives and service teams to translate business goals into solutions. Travel within the region is expected.

Qualifikationen

• Experienced with consultative sales or customer management emphasizing account revenue growth with Enterprise or large ISV clients.
• Experience with Manufacturing, Logistics, and/or Automotive industries.
• Able to work in fast-paced environments with strong self-motivation.
• Strong interpersonal and communication skills for multicultural and geographically dispersed teams.
• Excellent at building trust and influencing decisions across executive and operational levels.
• Solid negotiator with ability to manage contracts and NDAs.
• Understanding of IT Consulting and software development terms.
• Willingness to travel within the DACH region.

Aufgaben

• Lead business development activities and pursue new opportunities with existing clients.
• Develop and maintain a Key Account Plan to guide strategy and goals.
• Build relationships with decision-makers to grow revenue and wallet share.
• Identify client needs and persuasively communicate the value proposition of services.
• Facilitate opportunity and proposal management with relevant questions and follow-ups.
• Collaborate cross-functionally with account execs and partner teams for client success.
• Drive client satisfaction and NPS, providing leadership where needed.

Kenntnisse

Consultative sales

Account management

Enterprise/ISV experience

Negotiation

Interpersonal communication

Cross-functional collaboration

IT consulting concepts

Software development terms

Travel flexibility

Multicultural teamwork

Jobbeschreibung

WHO WE ARE

Our client is a global digital solutions company with approximately 11,000 associates currently working across client projects in the USA, Europe, and APAC regions. They empower talented people to change the world and understand that the best way to build our future is to help you build yours.

As a digital authority that advises and provides cutting-edge technology, they reveal, transform, accelerate, and optimize the way enterprises and software companies do business.

Our Client Partners are Business Development Leaders who establish themselves as experts and business allies to their clients. With a mixture of advocacy and inquiry skills, the Client Partner provides maximum value in every sales interaction. They leverage industry knowledge, challenge assumptions, ask difficult questions, bring insight, and provide solutions to their client’s specific business afflictions and aspirations. Customers will include a range of mid-tier companies, enterprises, and multinational corporates.

Their experienced Client Partners seek to uncover new opportunities and connect client’s strategic goals/challenges to our client’s suite of service offerings for increased account revenue and wallet share through the creation of new sales opportunities.

YOU ARE

• Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients
• Someone who brings expertise working with Manufacturing, Logistics, and / or Automotive industries
• Used to working in a fast-paced environment; self-driven and highly motivated to excel
• Able to work with multicultural and geographically disbursed teams due to your strong interpersonal and communication skills
• Great at building a trusted rapport with clients, influencing decision making and working across executive and operational levels on the IT and Business side
• A solid negotiator
• Capable of tracking multiple customers and managing legal processes (i.e., contract renewals, negotiations, NDA, etc.)
• Able to maintain an in-depth understanding of technology, external regulation, and industry best practices
• Possessing a strong understanding of IT Consulting and software development terms and concepts
• Knowledgeable of software development terms and concepts
• Well-versed in the intricacies of business, specifically in knowing how to ensure client success
• Preferably with big four consulting and/or top five tech consultancy experience
• Open to traveling (primarily within DACH).

YOU WANT TO WORK WITH

• Leading business development activities, developing new opportunities in existing client(s), and achieving sales booking and billing targets
• Developing and maintaining a Key Account Plan to lead a comprehensive account strategy based on a deep understanding of the client’s pain points and goals
• Building and growing relationships with relevant decision-makers that result in increased account revenue and wallet share
• Using personal expertise to uncover client’s known and unknown needs and goals, communicate and persuasively deliver the value proposition for all of the services offered by our client, empowered to present a clear rationale to gain the customer's agreement
• Facilitating the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further information, and facilitate follow-up sessions with the client to monitor progress
• Being a champion and collaborating in cross-functional teams to build strong relationships with a client – team up with account execs on accounts that will be added to your portfolio, leading account development activities with the customer as well as Partner teams, liaising with services teams to understand customer’s business goals, project goals and success for effective cooperation
• Achieving superior NPS scores with clients – providing input into Client participation in our NPS process, monitoring customer satisfaction at each stakeholder level, and initiating changes needed to increase satisfaction – providing leadership
• Building trust, expanding network and reputation with clients at all appropriate levels, including senior technology and business executives to drive and execute an effective account growth strategy
• Ensuring quality data (CRM) to enable effective customer retention and business development activities, identifying and resolving issues
• Assuring operational compliance through a deep knowledge and understanding of the organization's policies, target APMs for accounts and procedures and of relevant regulatory codes and codes of conduct, and ensuring own work adheres to required standards. Understanding major IT infrastructure and Security requirements on the client side
• Embracing our Company Values: you are committed to promoting and supporting a work environment built upon mutual cooperation and respect for one another

TOGETHER WE WILL

• Achieve superior NPS scores with clients
• Provide input into Client participation in our NPS process
• Monitor customer satisfaction at each stakeholder level and initiate changes needed to increase satisfaction
• Provide leadership and support to ensure high Employee Satisfaction
• Collaborate with Account Executive on accounts that will be added to your portfolio

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. our client is an Equal Opportunity Employer.