Client Partner

Kinaxis; Deutschland; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a Client Partner to join their Professional Services team. This remote role allows you to work from anywhere in Germany, where you will leverage your expertise in supply chain management to structure and sell essential services. Your mission will be to act as a trusted advisor, guiding clients through the deployment of solutions that enhance their operations. With a focus on building strong relationships and understanding customer needs, you will play a pivotal role in driving success for both the company and its clients. Join a dynamic team that values your growth and contributions.

Leistungen

Flexible Vacation

Well-being Programs

Fitness Classes

Mentorship

Recognition Programs

Hackathons

Qualifikationen

• 7+ years of experience in software consulting services with complex implementations.
• 5+ years in professional services sales with new customers.

Aufgaben

• Identify sales opportunities and manage customer engagements.
• Develop strategic account plans to meet revenue targets.
• Lead workshops to understand client business issues.

Kenntnisse

Consulting

Sales Skills

Negotiation

Communication

Critical Thinking

Ausbildung

Bachelor's Degree in Computer Science

Bachelor's Degree in Process Engineering

Bachelor's Degree in Business

Bachelor's Degree in Supply Chain Management

Jobbeschreibung

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, supporting 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Europe and around the world as we continue to innovate and revolutionize how we support our customers.

Our regional offices serve as centralized hubs where employees and customers from across Europe can come together to work towards solving some of the biggest challenges facing supply chains.

Location

This is a remote position. You can work from home and be located anywhere in Germany.

About the team

Working as part of the Professional Services (PS) team at Kinaxis, the Client Partner is responsible for structuring and selling the services required to successfully deploy Maestro and associated services (Change Management, Business Process Design, Custom Learning Services, and Integration Development where appropriate). Leveraging their knowledge of Maestro as well as their commercial acumen in the supply chain management space, the Client Partner acts as a trusted advisor to identify and promote Kinaxis solutions to assist in solving customer challenges and ensure an optimal delivery plan. The Client Partner must be able to communicate and work with all levels of internal and external stakeholders, ranging from C-level executives, sales partners, to key operational personnel.

What you will do

• Identify sales and services opportunities for an assigned book of business and manage ongoing engagements with customers throughout the services sale lifecycle.
• Present deployment methodology and make recommendations on phased approaches to deployments.
• Develop strategic account plans to meet assigned revenue targets.
• Partner with the internal Sales team to identify and close new business opportunities.
• Develop comprehensive SOWs, including communicating what would be required in terms of cost, time, and resources to deploy an implementation to client specifications.
• Lead discovery workshops to understand client business issues and develop a shared understanding of the project, then develop a design direction.
• Build productive partnerships with internal stakeholders in PS, Product Management, Support Services, and Sales teams.
• Help establish referenceable clients for Kinaxis.
• Build and maintain effective relationships with partner organizations engaged in sales or deployment of Kinaxis solutions.
• Be the deployment trusted advisor for customers and partners.

What we are looking for

• Bachelor’s degree in computer science, process engineering, business, supply chain management, or a related field.
• Minimum 7 years of industry experience in large-scale and complex implementations in software consulting services, including hands-on experience developing SOWs for client projects, ideally in the supply chain management space.
• Minimum of 5 years’ experience in professional services sales with new customers.
• A background in consulting.
• Excellent communication skills and the ability to gain trust quickly with all levels of customers, up to C-suite.
• Proven negotiation skills with a track record of meeting or exceeding revenue targets.
• Dynamic and critical thinker capable of understanding deployment intricacies and solutions while maintaining a strategic view of customer needs.

#clientpartner #li-ow1

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of our work every day—when store shelves are stocked, medications are available, and more.

Work with Fortune 500 Brands: Companies trust us to help them with integrated business planning and digital supply chain solutions. Our clients include Lockheed Martin, Yamaha, P&G, Honda, and others.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee influences hiring practices, talent assessment, and unconscious bias training. We are committed to sustainability and community involvement.

People matter at Kinaxis. We offer perks like flexible vacation, work options, well-being programs, fitness classes, mentorship, recognition, and hackathons.

For more information, visit our website at www.kinaxis.com or our blog at http://blog.kinaxis.com.

Kinaxis welcomes all candidates to apply. We provide accommodations upon request. For accessibility requests, contact [e-mail]. We use AI tools for initial resume screening, but final decisions are made by our human team.