Client Director

Nexthink; Stuttgart; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen erfahrenen Client Director, der für die Betreuung und den Ausbau der Beziehungen zu großen Bestandskunden verantwortlich ist. In dieser Rolle werden Sie strategische Führungsqualitäten einsetzen, um die Kundenerfahrung zu verbessern und finanzielle Ziele zu erreichen. Sie arbeiten eng mit verschiedenen Teams zusammen, um maßgeschneiderte Lösungen zu entwickeln und Vertrauen auf allen Ebenen der Kundenorganisation aufzubauen. Wenn Sie eine dynamische Umgebung suchen, in der Sie Ihre Fähigkeiten im Beziehungsmanagement und Verkauf einsetzen können, ist dies die ideale Gelegenheit für Sie.

Leistungen

Unbegrenzter Urlaub

Flexibles Arbeiten

100% Remote-Arbeit

Zugang zu professionellen Schulungsplattformen

Generöse Elternzeit

24/7 Unfallversicherung

Prämien für Empfehlungen

Qualifikationen

• 10+ Jahre Erfahrung im Verkauf von Unternehmenssoftware.
• Mindestens 2 Jahre Erfahrung als Client Director oder in einer ähnlichen Rolle.

Aufgaben

• Strategische Führung und Beziehungspflege zu wichtigen Kunden.
• Entwicklung maßgeschneiderter Lösungen in Zusammenarbeit mit Lösungsteams.

Kenntnisse

Verkauf von Unternehmenssoftware

Beziehungsmanagement

Strategische Planung

Teamführung

Verhandlungsgeschick

Ausbildung

Bachelorabschluss in Betriebswirtschaft oder Informatik

Jobbeschreibung

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to over 15 million employees. Dual headquarters are located in Lausanne, Switzerland, and Boston, Massachusetts, with nine offices worldwide.

Job Description

You will be responsible for renewals and upsells with a defined set of Nexthink's largest existing accounts. Your role includes overseeing executive relationship management for these accounts and leading virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, to support our most valued clients.

What you will do in this role:

1. Provide strategic leadership to clients
2. Manage relationships between customers and Nexthink
3. Collaborate with the solution teams to develop tailored Nexthink solutions based on customer strategic outcomes
4. Manage all executive relationships between Nexthink and assigned clients
5. Oversee worldwide development of assigned accounts, including deployment of global resources
6. Build trust and multi-tiered relationships within clients' organizations, from project/IT teams to CxO level
7. Develop clear roadmaps and capabilities to enhance customer experience
8. Achieve financial targets related to licenses, renewals, and professional services

Qualifications

• 10+ years of experience selling enterprise technology in a fast-paced, competitive market
• Native German speaker, based in Germany
• At least 2 years of experience as a Client Director or similar role, with proven multi-million-dollar sales and executive relationship management
• Driven and goal-oriented
• Disciplined in managing time and resources, with a sound approach to qualifying opportunities
• Intelligent, with the ability to learn quickly and establish credibility

Additional Information

We are pioneers in the global IT Market Category (DEX), shaping the future of work by providing our customers' IT teams with complete digital visibility. Our solutions integrate real-time analytics, automation, and employee feedback across all endpoints, helping solve complex technical challenges, creating productive workplaces, and ensuring employee satisfaction in the digital workplace.

With over 1,000 employees across 5 continents, Nexthink operates as One Team, emphasizing collaboration and innovation. We value diversity, inclusion, and equity, with over 75 nationalities among our employees, speaking many languages.

If you're seeking a dynamic environment with challenges and a fun atmosphere, this is a great opportunity. Our offerings include:

• Permanent contract with competitive compensation
• Flexible hours and unlimited vacation, plus 3 company-paid volunteer days
• 100% remote work with occasional travel
• Access to professional training platforms
• Generous parental leave policies
• 24/7 accident insurance coverage
• Referral bonuses after three months of employment

Note: Not all benefits apply to temporary, contract, or internship roles. Please check with your Recruitment Partner for the most current information.