Client Advisor - Part Time

FERRAGAMO; Berlin; Vor Ort; EUR 14.000 - 19.000; Teilzeit

Zusammenfassung

Salvatore Ferragamo S.p.A. in Berlin KaDeWe is seeking a Part Time Client Advisor (20h per week) on a limited contract. You will deliver luxury customer service, craft personalised experiences and build lasting client relationships on the selling floor.

The right candidate communicates fluently in German and English, is passionate about style, and ready to lead by example while driving store objectives and sales performance.

Qualifikationen

• Acting and thinking first of the client and their experience, with deep knowledge of luxury clients' desires.
• Master at storytelling and asking engaging questions.
• Think innovatively about creating tangible value and magic for clients.

Aufgaben

• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized.
• Create a long-term authentic bond with clients by making the experience about them.
• Demonstrate active leadership on the selling floor and be accountable for sales results.

Kenntnisse

Caring client advisor

Powerful communicator

Growth mindset

Jobbeschreibung

Salvatore Ferragamo S.p.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.

We are currently looking for a Part Time (20h) - Client Advisor (limited contract) to join our boutique in Berlin KaDeWe.

YOU

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision.
• Courageous with ideas and innovative in your approach, always ready to grow and learn.

THE JOB

• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.

ESSENTIALS

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master at storytelling and at the art of asking engaging questions.
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients.

MISSION DETAILS

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance.

Languages: Proficiency in German and English, more languages will be advantageous.

Location: Berlin, Germany

At Ferragamo you can play your part and express your uniqueness.

We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.

As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.