Client Advisor Munich Oberpollinger (FT 40H)

Celine; München; On-site; EUR 40,000 - 55,000; Full time

Job summary

CELINE in Munich is seeking an AS CLIENT ADVISOR to welcome clients and ensure they feel comfortable in our store. You will share the story behind our products and deliver our expertise.

The role requires a Masters or Bachelor degree and at least 3 years in sales in fashion or luxury. Fluency in German and English is essential; another language is a plus. Starting December 1, 2026.

Qualifications

• Masters or Bachelor degree in relevant field.
• Minimum 3 years in sales, fashion, or luxury sector.
• Strong product and fashion knowledge.

Responsibilities

• Welcome and advise customers to provide the best service.
• Contribute to store operations and sales targets.
• Share brand story and expertise with customers.
• Proactively propose complementary products.
• Build lasting relationships to recruit and retain customers.
• Participate in visual merchandising and stock management.
• Adhere to internal procedures and guidelines.
• Support the brand's digital evolution.
• Represent CELINE with excellence.

Skills

Sales experience

Fashion sensitivity

Customer service oriented

Team spirit

Open-mindedness

Empathy

Education

Masters/Bachelor degree

Job description

YOUR WORK ENVIRONMENT

AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

Job responsibilities

KEYS FOR SUCCESS

MASTERS/ BACHELOR DEGREE

A MINIMUN OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT

COMPETENCIES

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
• TASTE FOR CHALLENGE AND A TEAM SPIRIT
• SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY

LANGUAGES: FLUENT IN GERMAN AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS

STARTING DATE: DECEMBER 1st, 2026

Additional information

OUR ENGAGEMENT

As part of our #CELINE CARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.