Client Advisor Munich Oberpollinger (FT 40H)

LVMH; München; In loco; EUR 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

CELINE in Munich, part of LVMH, seeks a Client Advisor to welcome clients and ensure a premium shopping experience, sharing the brand’s stories and delivering expert service.

Requirements include a Masters/Bachelor degree and at least 3 years in sales within fashion or luxury, with fluent German and English. The role combines sales excellence with visual merchandising and store operations.

Competenze

• MASTERS/ BACHELOR DEGREE required.
• A MINIMUM OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT.
• FLUENT IN GERMAN AND ENGLISH

Mansioni

• Welcome and advise clients to provide the best customer experience.
• Contribute to sales growth and achieving store objectives.
• Share the brand story and product expertise with customers.
• Proactively propose complementary products to customers.
• Build lasting relationships to recruit and retain clients.
• Be part of daily store operations: merchandising, restocking, transfers, after-sales service, inventory tasks.
• Respect internal procedures and guidelines.
• Support CELINE's digital evolution.
• Be an ambassador of CELINE and the LVMH group.
• Endorse the brand spirit with creativity and excellence.

Conoscenze

Sales experience

Fashion luxury

German fluency

English fluency

Formazione

Masters/Bachelor degree

Descrizione del lavoro

YOUR WORK ENVIRONMENT

AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

Job responsibilities

KEYS FOR SUCCESS

MASTERS/ BACHELOR DEGREE

A MINIMUN OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT

COMPETENCIES

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
• TASTE FOR CHALLENGE AND A TEAM SPIRIT
• SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY

LANGUAGES: FLUENT IN GERMAN AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS

STARTING DATE: DECEMBER 1st, 2026

Additional information

OUR ENGAGEMENT

As part of our #CELINE CARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.