Chief Operating Officer / Global IT-Services

Options Group; Köln; Vor Ort; EUR 100.000 - 200.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Chief Operating Officer (COO) to lead global operations and drive digital transformation for a diverse clientele. This pivotal role requires a strategic leader with over a decade of experience in consulting and technology-driven services. The COO will optimize operational efficiency, mentor teams across multiple regions, and foster a high-performance culture focused on client satisfaction. This is a unique opportunity to shape the future of a global firm and make a significant impact in the digital landscape.

Qualifikationen

• 10+ years of leadership experience in consulting or digital services.
• Proven track record in scaling operations in international companies.

Aufgaben

• Oversee global operations and consulting delivery.
• Translate strategic vision into actionable operational plans.

Kenntnisse

Leadership in Consulting

Strategic Thinking

Operational Execution

Client Services

Digital Technologies

Agile Operating Models

Jobbeschreibung

Job Title : Chief Operating Officer (COO)

Company Overview

Our client is a global SaaS and consulting firm specializing in driving digital transformation for more than 20,000 clients. With a diverse, international team of software developers, strategists, and consultants, they serve clients in the industrial sector.

Role Overview

The Chief Operating Officer (COO) will be a key member of the executive leadership team responsible for overseeing the company’s global operations, delivery excellence, and business scalability. The ideal candidate is an execution-focused leader with deep experience in professional services or consulting, a strategic mindset, and a proven ability to manage cross-functional teams across multiple geographies.

The COO will be instrumental in aligning day-to-day operations with long-term strategic goals, optimizing the global delivery model, and fostering a high-performance, client-focused culture.

Key Responsibilities

• Oversee the company's day-to-day global operations , including consulting delivery, project execution, client satisfaction, resource planning, and operational efficiency.
• Translate strategic vision into actionable operational plans that drive revenue, profitability, and delivery excellence.
• Lead and mentor regional delivery leads, project managers, and sales teams across North America, Europe and APAC (virtually and in-person) .
• Partner closely with Product and Sales teams to ensure seamless onboarding, retention, and satisfaction of enterprise clients.
• Evaluate, implement, and enhance cross-selling and processes to support operational scale and efficiency.
• Collaborate with Finance and the CEO to manage operational budgets, drive
• Champion a culture of excellence, transparency, collaboration, and innovation throughout the organization.

Qualifications

• 10+ years of progressive leadership experience in consulting, digital services, or a technology-driven professional services environment.
• Proven track record of scaling operations in an international company .
• Strong background in delivery leadership, client services, or program execution within a complex, matrixed organization.
• Deep understanding of digital technologies, software delivery lifecycle, and agile operating models.
• Exceptional strategic thinking and operational execution skills.
• Experience leading geographically distributed teams.
• Demonstrated ability to drive efficiency and performance improvement across business units