Chief Operating Officer (for Germany)

Stealth Startup; Berlin; Vor Ort; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

A fast-growing technology company expanding to Germany seeks an experienced operator to enhance operational effectiveness and support market growth. The selected candidate will partner with the CEO, troubleshoot inefficiencies, and design scalable processes. Requirements include over 4 years of relevant experience and fluency in German and English. This role offers the chance for significant impact within a rapidly scaling digital business.

Qualifikationen

• 4+ years in consulting, operations, business strategy, e-commerce, logistics, or startups.
• Sharp analytical and process design skills.
• Confident in breaking down ambiguous problems.

Aufgaben

• Partner with the CEO on operations and growth in Germany.
• Identify and improve inefficiencies in logistics and customer service.
• Design scalable processes and build internal dashboards.

Kenntnisse

Analytical skills

Process design

Organization

Problem-solving

Fluency in German

Fluency in English

Jobbeschreibung

Overview

We’re a profitable, fast-growing company from Stockholm reshaping how people engage with a traditional and often opaque industry — bringing speed, trust, and transparency to a process that hasn’t changed in decades. With hundreds of thousands of customers and a lean, ambitious team, we’re scaling aggressively, launching new products, optimizing our operations, and expanding into new markets.

We are currently expanding to Germany and looking for an experienced operator to join us on the ground. This is a both strategic and operational role with core focus on operational effectiveness and market expansion — while still having exposure to strategic decision-making and growth initiatives.

You’ll be the go-to person for solving cross-functional bottlenecks, improving daily operations, and helping the leadership team execute high-priority projects. You’ll own internal workflows, coordinate logistics and customer-facing processes, and make sure the business runs smoother as it scales.

Responsibilities

• Partner directly with the CEO on a wide range of business priorities — with a strong focus on operations and growth in Germany.
• Identify inefficiencies across logistics, customer service, payment handling and returns — and improve them
• Design and implement scalable processes across the org
• Build internal dashboards and operational reporting
• Own ad hoc analysis, decision briefs, and internal memos for the leadership team
• Stay one step ahead of where operational stress will hit as we scale and expand to new markets — and act early

Qualifications

• 4+ years of experience in consulting, operations, business strategy, e-commerce, logistics, or startup execution roles
• Sharp analytical and process design skills — you think in systems and love fixing broken ones
• Extremely organized, hands-on, and comfortable wearing multiple hats
• Confident in breaking down ambiguous problems into practical, actionable plans
• You thrive in high-velocity environments where ownership is real and no task is too small
• German and English fluency required.
• Bonus if you’ve worked in industries like e-commerce, fintech, marketplaces, or logistics

Why This Role Is Different

• Work directly with the CEO and management team — no layers
• A front-row seat to the scaling of a profitable digital business
• Real impact — your improvements show up in customer NPS, delivery time, cost per transaction, or reduced churn
• Balanced mix of strategy, execution, and learning

If you’re looking for a role where you’ll grow fast, own big things, and work directly with the CEO and lead our market expansion efforts, please apply.