Chief of Staff

TechBiz Global GmbH; Hamburg; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading recruitment firm in Hamburg is seeking a Chief of Staff to enhance operations for their client. The role focuses on engineering operations, including running delivery reviews, implementing metric reporting, and managing performance reviews. Candidates should possess over 5 years of experience in similar roles, preferably within a B2B, SaaS, or fintech environment. This is an exciting opportunity to work in a dynamic, innovative setting.

Qualifikationen

• 5+ years in engineering operations or Chief of Staff role.
• Experience in a B2B, SaaS, or fintech environment.
• Ops background with consulting or military rigor.

Aufgaben

• Run weekly delivery reviews across all products to monitor metrics.
• Implement consistent Sprint reporting and capacity planning.
• Drive alignment with company-wide OKRs.

Kenntnisse

Engineering operations experience

B2B experience

SaaS knowledge

Fintech environment experience

Proficiency in Jira

Proficiency in Confluence

Ability to analyze metrics

Operations management

Tools

Jira

Confluence

Google Sheets

Jobbeschreibung

At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Responsibilities :

1. Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality
2. Implement consistent Sprint reporting, burndown analytics, and capacity planning
3. Partner with the Internal Auditor to extract time vs output metrics
4. Manage incident postmortems and root-cause follow-ups
5. Enforce SLA agreements across teams: engineering, QA, product
6. Drive alignment with company-wide OKRs and ensure tracking discipline
7. Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)
8. Track hiring/firing gaps, ensure performance reviews are run on time
9. Create repeatable ops templates for all engineering rituals

Qualifications :

• 5+ years in engineering operations / Chief of Staff role
• Experience in a B2B, SaaS, or fintech environment

Ops background : ex-consulting (McKinsey, Accenture, Bain) or military / PMO rigor

Hyper-detailed, high-ownership, zero tolerance for ambiguity

Fluent in Jira / Confluence, GitLab metrics, Google Sheets, and dashboards